T-Mobile

Not even kidding folks, this T-​Mobile has five star service indeed.
I went in to T-​Mobile on a kind of cranky day, to dutifully switch over my service from Verizon on the last day before pricing and plans were to change at T-​Mobile. I did not want to be there.
However, I walked in and was immediately greeted sweetly, and helped right away with only one other customer in the store. My T-​Mobile specialist, Ny, not only helped seamlessly facilitate my carrier switch, but she also helped me take advantage of the amazing benefits of their small business phone plan, which I would have never known or inquired about on my own. She was kind, patient, and exceptionally helpful throughout the entire process. It was hands down the most pleasant and efficient experience I have ever had in the fourteen years I’ve been dealing with cellular coverage companies.
I was also highly impressed with how attentive the T-​Mobile employees were to everyone who came in, and how each customer received the same awesome standard of care.
T-​Mobile on Deming Street, you’re the real MVP! Kudos.