Ulta

No one approached me after after awkwardly standing around for 10 minutes. A woman who worked there stared at me then continued doing something else instead of asking if I needed help with anything. She had a resting bitch face so I didn’t approach. I’ll be going to Sephora, which I should have done in the first place. Get more help… it’s the holiday season.

As one of the reviewers said below Cassie may be a nice girl but I don’t think she should be doing hair at Ulta. I had a lightyears better haircut done by someone at their Epping location.
I went in and even though I had scheduled an appointment I was treated like a walk in that was rushed. She was coloring a friends hair and only had 30 mins before she had to wash our her color. She convinced me to not get my hair washed since it was still some what damp from being in a bun all day. Sure fine. She then wet down my hair and was very conservative with the cutting and didn’t seem to be listening to me when she cut my bangs. She cut them much longer at first after I had just spend a solid minute showing and explaining where I wanted my bangs cut and how. It wasn’t a horrible hair cut just not as much style as I would have liked It was extremely basic. Then when she styled and dried my hair she didn’t put any product in and completely ignored styling my bangs. Whatever I just wanted to get out of there at this point. I stood up and walked back to her computer then she asked of $ 50 dollars sounded right for the total!!! What!!! It says online that it’s $ 37. Then I saw her computer screen. She was charging me a $ 13 dollar hair and bang trim on top of my hair cut!!! I’m sorry but are my bangs not part of my hair and the hair cut was average at best not $ 37 dollars worth. She told me should would take it off like it was a favor to me. I’m sorry but she was trying to up charge me flat out.
I should also add that she used to work at a different salon and completely BUTCHERED my boyfriends hair a few months earlier. When I walked in that day and saw it was here I said a prayer because I really didn’t want to have a bad hair cut.
I loved getting my hair cut at the Ulta Salon in Epping but I was extremely underwhelmed and disappointed with my experience in the Manchester store.

SALON: Do NOT see sharleen or cassie. They are very nice girls, but they have no business touching hair. My mother and I wasted 4 HOURS in there today only to end up with horribly colored hair and no cut or style.
My mom wanted a touchup but to pull out lighter pieces to keep depth, but ended up with a blotchy full head of single process, (except where she missed), and a head still full of dye and shampoo.
I wanted highlights, but they were left in for about an hour, (even though I kept asking them to check), so I ended up with WHITE streaks all over my head that required 2 rounds of toner to return more or less to a natural hue, (though looking at it now there are still several uneven splotches of light light blond throughout). The stylist acted like it was her plan to bleach the life out of my hair and then recolor it later, and insisted that it only came out light because my hair was dry, (it’s not, and even if it were, she ought to have anticipated that and formulated her plan to counteract that problem rather than attempt to blame-​shift).
Shockingly, she tried to charge full price for both of us, (over $ 100 each), but luckily, the store manager, (not the salon), immediately recognized the severity do the situation, (maybe because he came over just as I pulled out a tangled clump of wet hair-​yep, lost a lot of hair today), and he instructed her not to charge me for mine and to only charge for a portion of my mom’s, though in hindsight I wish I’d insisted she not pay either, now that I see the mistakes on her finally dried hair.
The store is great, but this is NOT a functioning salon.

I have never left a review in my life… but I’m making an exception. Ulta salon just absolutely BUTCHERED my hair. I asked for one inch off and shorter layers… I left with my length 4 inches shorter. I don’t think they train their staff and I highly recommend not going there if you care at ALL about your hair… and this is all coming from someone who usually goes to Super Cuts !!! STAY AWAY !

This is a review for the benefit brow bar at ulta. I’ve gone to this ulta twice for the brow service and both times have had excellent service that resulted in my brows looking as close to perfect as they can get! It’s pricier to go here than to just get them quickly done elsewhere, but the difference is noticeable! I highly recommend the benefit brow bar at ulta to anyone who wants impeccable brows!

love ulta
reasons being
salon-​excellent
both cvs type and brand name cosmetics and salon products
so you can choose
coupons are good, but unlike sephora could have more samples
rewards points and catalogs i look forward too all the time

I visited Ulta as part of their grand opening this past weekend (the previous weekend, on Mother’s Day, was their soft launch). As I entered the store, I was warmly greeted by a number of employees.
One reason I was very excited about coming here is because like Sephora, they carry a lot of premium cosmetic product and fragrances that I like. But where they have an edge over Sephora is the following:
1. Better deals (thanks to coupons, lots of promotions, more freebies and a better rewards program)
2. They have a salon in the store
3. More hair care & nail product selections
4. In addition to premium cosmetic brands, they also carry drug-​store brands providing one-​stop shopping
The store is quite large which can appear a bit daunting at first but the layout is very straightforward and when paired with helpful employees on the floor, I was able to find my way around the store quite easily. When you first walk in, in front of your to your left are the premier cosmetic brands (Benefit, Lorac, Bare Escentuals, Urban Decay, Laura Gellar, Smashbox, Tarte, etc.), to the right center are fragrances with nail care behind that (including Essie and OPI!), and on the far right of those are drug-​store brand cosmetic brands (Revlon, Cover Girl, L’Oreal, Burt’s Bees, etc.). The cash registers are conveniently located near the entrance/​exit in the front (ahead of the fragrances). Behind the fragrances and drugstore brands are hair care products including shampoos, conditioners, hair color and other products. You can also find hair styling tools here too.
The salon and mini-​spa area are located in the rear of the store (behind the premier cosmetics). I thought about doing a service with Dermalogica, a brand they carry which I love, but opted for a hair appointment instead. I was nervous about getting my hair done as I’ve been seeing the same hair stylist in NYC (where I used to live) for the past 7 years so I was putting a lot of faith in my stylist. She did NOT disappoint! I am happy to have walked away with a fantastic cut, color & highlights for a VERY affordable price ($ 90 in total since it was a grand opening promotion).
Overall, the store seemed very well stocked and organized for this opening weekend and I look forward to shopping here more in the future!