Access Legal Group

I felt billing practices could use serious reviewing. Secretary called to confirm I received documents she sent via email… was billed when I responded back. (Which was «no»). When I called to stop further services I was billed for that contact. I have several other examples from detailed billing I received after requesting it twice. Oh, the time to return my money was problematic. I was told I would see credit in a few days. Two weeks later nothing. Call again (charged) and told they would get right on it. Week later no money. Call again and leave voicemail (charged) and finally called credit card to dispute. Told them after 3 plus weeks I would take it up with credit card company.
Also I felt the turn around time for completed, fairly straight forward documents was very slow.
Two stars are for knowledge of attorney. Minus three stars for customer service and what I felt are excessive billing practices.