Christmas Brothers

Bad customer service. Very bad.
We’ve used them for a few years. Each year we paid more, not less. Lots of discussion as to why we need more etc. One installer continued to smoke cigarettes during the job, stinking up the place while another one had a broken arm. We still tipped generously. We are that customer. That said, enough with them. We won’t use them next year. Be warned. Several lights went out.
Getting them to return calls? Doesn’t happen. Getting them to come back and remove the lights, even when they are charging an additional $ 50 to do so when other companies don’t since other companies include that in their overall price, well, good luck with that. It’s February 5^th 2016 and although we’ve been told a date for removal and excuses as to why no return emails, phone calls, or a removal team, our lights are still up.

Support local business. Hire Christmas Brothers for your outdoor holiday lights. Saw their signs on the Strand and was a little cautious when I called. Very pleased now that lights are up. They are professional on the phone, and terrific installers on site. Punctual, neat, quiet and swift. The lights look great. Biz has been around for a decade, so you can have confidence they aren’t a sketch operation. Our home is on a corner near Sand Dune Park, so we get a lot of walk traffic. I’m proud of how it looks. Phone # is 310−773−9857.

Usually I do the lights myself every year but this year I decided to go professional and I was very pleased. I saw one of their signs around the corner from my house and decided to give them a ring. Long story short they came out promptly and did an exceptional job with state of the art lights!

The crew came out to my house on time and did an amazing job on my house. I have to admit that my house is a little bit challenging simply because it’s a two story house with plenty of palm trees, but I’ll tell you what, these guys definitely pulled through. My house is officially LIT for the holiday season. I would highly recommend the Christmas Brothers for you holiday lighting needs.

Okay, was super weary about this company due to their iffy reviews. Had them come install my lights anyways and boy was I pleasantly surprised. Anyways, I was curious to why their reviews were so polarized and I began to do some investigating. So I found out that 90% of their 5 star reviews are hidden in their «not recommended» section. Now truthfully I would give this company 4.5 stars but I rounded up to offset the unbalanced reviews.

They’re like the bangbros but just for Christmas Lights! These guys are fantastic! Had all of my neighboors weeping in envy! I short circuited our block because of how much our house was glowing! Eventually, I had to give up my secret, and now my whole street is decorated by Christmas Bros!
Fabulous designs, exceptional quality lights, Christmas Bros.

I have had the worst experience with this company. They came out last week, a nice team of 4 people, after we agreed on the price of $ 500, they did the decoration of 2 date trees beautifully but then when I asked them about the 3^rd tree, they said the price they gave me did not include that tree. I thought I misunderstood it so got a separate price for it and then I told them I needed to talk to my husband first before we proceeded with the job. They said ’ No problem, just call the office and we will be back!’ A few days later I called them and made another appointment for 10:45 on Wednesday– I came home to make sure I would be there while they did it and around 11:00– 11:15, I got a call from their office saying that they wouldn’t be able to make it at all that day but they could come on Saturday– on their time anytime and install the lights. I said I would like be there when they did it and that our house is gated and they would need access therefore somebody needed to be there. The receptionist said she would get back to me. No call back so I called this morning and another receptionist gladly scheduled another appointment for Saturday 11 am. Well a few hours later– she called back and said they actually couldn’t give me an appointment since this is an add on appointment, etc. I told them they did already and why is it changing again. Anyways– we are trying to get our lights put up and this company is totally unprofessional. I highly recommend to try other companies. Only reason for the one star is that they did a good job of putting the lights up but did not tape the extension cord on my driveway as they said they would!

I will start with a background so you can understand why we appreciate this company so much. Before Christmas of 2013 my family had stopped celebrating Christmas, we no longer decorated the house we once did when we were kids, and just didn’t have the same spirit. I got the idea to surprise my mother one day so that when she came back from work she would find the house lit up again. I got my siblings to agree and we looked online for help. That is how we found CB. We told them of our idea to surprise my mother and they loved it! My mother showed up after they left. I have only seen my mother cry 3 times in my life, and that night was one of them. This will be my families third year having our lights installed with this company. We’ve built a relationship with the brothers and are always excited to have them come around. We’ve met all of them whether it be from the initial installation or take downs, they are all wonderful to work with! I highly RECOMMEND the Christmas Brothers for your holiday lighting :)

I called three other Christmas lights installation companies Christmas Brothers came out immediately and was 50% less expensive than the rest. Ben (One of the owners) was a pleasure to work with and his crew was top notch! I highly recommend Christmas Brothers!

My family has had the pleasure of working with Christmas Brothers for the past several years… so on behalf of my family (aka my technologically-​challenged parents), I had to turn to Unilocal to recommend them!
We first enlisted in the Christmas Brothers five years ago. My father, a big do-​it-​yourselfer, had recently thrown out his back at work and was rendered incapable of placing the lights up himself. Knowing how much it meant to my sister and I to have a beautiful house come Christmas time, he followed up on a recommendation from another member of our neighborhood (who always, by the way, has an amazing Christmas light set up during the holidays!).
My father was appreciative of the Christmas Brothers’ business for being both friendly and transparent in their expectations, especially as first time customers. They arrived at our home, provided a quote, and were able to accommodate us later that week– this was before I returned home from college for winter break, and it was an AMAZING surprise! And, much to my dad’s delight, the Christmas Brothers took down the lights before I even returned to school!
Needless to say, my dad’s back hasn’t remained thrown out but we’ve remained loyal customers to the Christmas Brothers. With the holiday season approaching, we have already reserved their services again for the sixth year. Amazing customer service, impeccable attention to detail, and a cornerstone in our holiday tradition. Thank you, Christmas Brothers!

First things first, please ignore the hate comments below. These guys arrived not only on time, they were actually 10 min early! They were professional, efficient and went above and beyond to make sure my house looked magnificent. Their tactics were classic and saved me some serious money after I had received estimates from a couple other companies that were going to charge me TWICE AS MUCH. I want to thank these guys for making my Christmas experience amazing, and would never let a few hateful comments turn me away from using these guys again! After seeing the job these guys did my ex wife actually began to come around more often and eventually we fell back in love. How’s that for a reality check. Thank you Christmas Brothers for bringing me and my wife back together, I owe you guys my life!

Who could be Scrooge when you got these guys on your side? Friendly crew, fair prices, beautiful work! For a few years I’ve been decorating my house on my own. Friends in the area kept talking about the Christmas Brother’s lighting company … Finally I caved, & boy am I glad I did! Many people (myself included) think «why pay someone to hang the lights? When I can just do it myself) if you have plenty of other things to worry about around the holidays! Consider hiring these boys to do the dirty work for you! Seriously! This was the best Christmas gift to myself! A real Christmas miracle is not having to spend hours decorating & messing with the string of lights ! I’m done! Christmas brothers will be where I turn every year to accomplish the professional look & free myself of one big chore around the holidays!
Not to mention! I even hired them for a Memorial Day job, they decorated my back yard so it could be lit for all my family & friends ! I was going to take them down after the gathering, but I decided I’m going to keep the spirit all summer long! Absolutely in love !!!

If you’re looking for a company who will lie to you about the price of their services, overcharge you for materials, ignore explicit instructions, and then leave you high-​and-​dry when it comes to taking your lights down, then this is the company for you!!!
Here’s my rant: The first year I used Christmas Brothers, they told me that the price was going to be higher than normal because they insist that first-​time customers buy all new materials. Not a problem. I get that they don’t want to work with people’s crummy old lights. So, the next year, I was expecting the price to be much less. Turns out it was slightly MORE than the first year! I was furious and demanded an explanation. They had wrapped my palm trees at least 3 times more densely with lights so they had to open about 25 more boxes of lights, plus add a bunch of extra extension cords. I told them that I better not have to buy ANY more lights in the future. This year, I didn’t have to buy any more lights, but guess what? They still charged me the SAME AMOUNT as last year! How is that possible?
I also gave them explicit instructions to NOT walk on my tile roof. I asked them to please use a ladder instead. So, what did I find when I walked outside to check on their progress? The same guy who I gave the instructions to WALKING ON MY ROOF! When I reminded him that I didn’t want them on my roof, he became super annoyed with me.
As the holiday season approached, several of my neighbors asked me for the name of the company who did our lights. I, reluctantly, gave them Christmas Brothers’ info and made sure to warn them about the price issues, etc. Two of my neighbors had issues with their lights not working properly. On my house, half of the lights around our large front window blew out after 4 days and all of the lights on the trees went out anytime there was a drop of rain (I believe, because they didn’t wrap the connections well enough).
Now, as far as light removal goes… The first year, they sent out a guy who literally RIPPED the lights off house and the trees. Several of the strands of lights were not reusable because the wires were torn apart or because so many bulbs had been damaged or were missing (this was another reason I had to buy more lights the second year). The next year, we had no problem with the light removal. This year, they just couldn’t get it together to remove our lights at all!
After MANY phone calls to schedule the removal, I finally took my lights down MYSELF– on February 5^th! But, get this, Christmas Brothers came promptly to remove all of my neighbors’ lights, who I referred to them! One neighbor lives directly across the street. The other lives 3 houses down the street. I cannot figure out why they didn’t just come over take my stupid lights down while they were there. After what was, I think, the 3^rd or 4^th call, they called back and left me a voicemail saying they were going to be in my neighborhood «tomorrow OR the next day.» I stayed close to home for the next two days, but they never showed. I’ve called several times since then and I still have not heard a word from them. Thanks Christmas Brothers!

My company needed lights hung for winter wonder land theme, I was referred to this company by a friend, they were hung so neatly and elegantly, they looked perfect. The crew was so nice and did everything I told them to do, down to the certain lights I wanted and colors. I was pleased with everything they took them down promptly when I wanted them and not a harm to my building. I will use them for years to come. HIGHLY recommended! If I could give them 10 stars I would! Not to mention the crew was easy to the eye ;)

This company is terrible! They never came out to fix our lights during the holidays after they installed old lights that didn’t work and then they never returned to take the lights down even after we had a scheduled appt. for this in early January. They don’t return phone calls and have terrible customer service.

Very very disappointed. We paid a lot of money to have Christmas Lights put up. They have not been working properly. We have called numerous times, but they have not returned our call. We just left a note on their website too.

I spoke with Christmas Brothers on Monday, December 15^th to inquire about a free estimate. I approved the estimate and was told by the gentleman on the phone that, due to a reschedule, they could be at my house @ 11am on the following day, Tuesday, December 16^th. Stayed home from work, and Christmas Brothers never showed. I left a message at their office @ about quarter ’til noon, asking if they intended on coming, and that message was never returned, either. They stood me up, and they never called to explain why — so, with the holiday approaching, I just bought a roofer’s kit for $ 100 @ Lowe’s — which is about $ 300 less than it was going to cost Christmas Bros to put up and take down the lights, per their own estimate — and I’ll put up the lights myself. Happy holidays, guys.
Considering this is the second such incident Unilocalers have experienced within a week, I’d steer clear of this business. Who has time to spend an entire day getting stood up by someone who isn’t willing to take your money during the holidays? Not me — I bet not you, either.

I’m usually not one write reviews it after seeing «carries» horrid review I feel obligated .
I searched for the Christmas brothers on Unilocal because I had misplaced their contact info and am I need of their great services for the 4^th consecutive year on my home in Marina Del Rey. Contrary to «carries experience» I too had a tree last year which lights stopped working. After giving the Christmas brothers a call, they assured me they would swing by later that afternoon to fix the issue. Later that day as promised a crew of 3 men arrived and within 10 minutes had resolved the issue. Gave them a $ 20 and bought them lunch for helping me out. They were very gracious and polite. My guess is that this «Carrie» person is one of the Christmas brothers competitors trying. To sabotage their business. Look forward to using you guys this year Christmas brothers!

Was having the in-​laws over for Christmas time and I needed to show these bible thumpers that I have family values and «love» Christmas. These reliable and trustworthy brothers came over and the light work on this house ended up looking like a Kanye concert. Synchronizing lights with dubstep Christmas music? Check. Robotic Santa with laser sensors to wish these shitty kids a merry fucking Christmas? Chiggity Check. If you are short on time, if you are short on cash or even if you’re too damn short to put up your own lights, call the Christmas Brothers. I am a non-​paid spokesperson.