Jennifer Baars, MD

Keep your kids away from Dr. Baars.
She is completely incompetent. I’m sure she is fine to diagnose the flu or give a shot, but when it comes to something serious– her judgement is beyond terrible. I have shared my experience with her with other South Bay
MD’s my family sees for minor issues (allergist/​ENT, etc). All were shocked at her at her behavior. All said to definitely write review — and no need to give details of medical history — that is why there are HIPAA Laws.

I am so surprised to see these 2 star reviews. We have been going to Dr. Baars for 3 years. My 6 year old, 3 year old, 1 year old, and myself all see Dr. Baars. She is always patient, kind, and informative. The few times I came to Dr. Baars with health
issues, she not only saw me (or my children) right away, but had us seen by a specialist to ensure that her diagnosis was correct. At every step, I have been so happy with this office.

Dr. Baars is amazing. Super smart yet down to earth and practical. She is great with my whole family. From life threatening to run of the mill she handles its all. For years and she is always great. Im a science person who is skeptical and ask a ton of questions she is never impatient or condescending. She follows up, calls back and in always on the ball. I love and trust her 100% with the things i love the most. You would be lucky to find a doc this good!

called to make an appt. the staff was less than helpful, asking me for a bunch of info but never answering my question of whether dr was taking new patients. i finally heard back several days later «she is not taking any new patients.» that’s it: no referrals, nothing. yuk.

Having worked with Dr.‘s for the past 15 years, I can say with experience, that Dr. Baar’s is one of the best Physicians I have come across. She cares a great deal about her patients and does her very best to accommodate busy schedules, routine medication refills and emergencies when they arise. Her staff is 2^nd to none.
Here’s an example of how she and her staff came to my rescue:
As I was boarding a plane at LAX, I was stopped to verify my medical paperwork. Airline policy, (US Airways) stated that medical paperwork must be renewed annually, mine had expired 3 days prior. I called her office and explained the situation to her Staff (Thank you Amy and Jolene!). Within moments, I received a text stating that Dr. Baars had faxed the updated documentation and it was received by the other party. Had I not received the text confirmation, the airline staff would have definitely caused me to miss the flight. I did not ask for a text confirming that documentation was sent. This is just one example of the level of care and consideration that I have received as a patient.
I am not a Unilocaler, but after reading some of the reviews, felt inclined to share my experience. If the complaint is about scheduling, its probably because good Dr.‘s are hard to fine and their schedules fill up fast.
Thanks Again Ladys! I appreciate you all very much!
T

Dr. Baars is a perfectly serviceable doctor, but her support staff basically negates any positives about her practice. As other Unilocalers have noted, her receptionists are possibly the meanest, most condescending, incompetent group of people I’ve ever encountered. They run you in circles when trying to make appointments (even for physicals where they initiate the call!), constantly run late, and are rude to patients.
I had one instance where a receptionist messed up my appointment, then decided to cancel it, but I was never notified. Instead of being gracious and offering to reschedule, the receptionist on duty the day I showed up blamed me for not knowing my appointment had been cancelled on short notice (despite the fact that I had been sent the paperwork as if I had one), and gave me a huge speech about how I should be so lucky to see Dr. Baars and how she was doing me a huge favor by allowing any prescriptions I had with her to be renewed. Why Dr. Baars employs people that a) can’t do their jobs effectively and b) think that it’s okay to talk to patients that way is beyond me. It’s unprofessional and it makes me dread having to come in contact with that office. I wish I could say that this was an isolated incident, but unfortunately this has been a recurring trend.
I’m currently on the market for a new doctor; preferably one that has a staff that knows how to do their job and has some manners.

Ok, all you need to know about this doctor is the following: I was there with my son and worried about a lump in my breast. I’ve never had a mammogram so I casually ask «how do I get a mammogram?» being kind of afraid to bring it up. To say she was dismissive is an understatement. She SO blew me off, barely acknowledged the question in her haste to get out of the office and on vacation. She made some snarky comment like «well you need to be referred». Really? That’s all you got? Any competent or caring doctor alarm bells would have gone off — come see me about this, make an appointment I want to talk to you, why are you asking do you think something is wrong? Also, she has no ability to treat ADD so if your child has that issue, do not go to her. She knows almost nothing about it, certainly not how to medicate. Her office staff is pretty rude as most of the other people have noted. There’s just something really… unpleasant about her. Something off and you won’t get good care or more accurately, someone who gives the impression that they care about you or your child.

When I called after waiting all this weekend with stomach pain and headaches I am told the doctor can not see me they are overbooked and I should go to the hospital or an urgent care. Why have a doctor and insurance?
The front office takes for ever to answer the phone (20 to 30 rings) then you get the same response, the doctor is too busy, they don’t care. I asked if they could at least talk to my doctor to see if she some how could squeeze me in, or if any doctor on staff can see me. The answer is no.
Do not go to this office!

Great doctor, incompetent front office. 3 times I scheduled appt, we showed up only to be turned away because they didnt have us in the calender, they can’t get their scheduling correct. Unfriendly as well.