Chase Manhattan Apartments

Terrible, terrible experience with this apartment complex. First of all, communication there is absolutely terrible. There are a lot of different college kids working the office, and apparently there’s no training. You’ll get a different answer depending on whom you ask your question. There’s a $ 30 app fee, which is pretty standard, then they ask you to put down $ 100 towards your deposit. Supposedly this is refundable within 3 days. I did this, but didn’t get to see the lease until after the 3 days were up. When they emailed me the lease to sign, they said I could sign it when I did my inspection. Then a couple days later they called and said no, I needed to sign it and get it in right away. Um… okay. So I opened up the lease and began reading. Here’s where it gets bad. The lease is more of a book. It’s 24 PAGES LONG! Seriously. If you want to see it, email me. I’ll forward it to you (
). There are several addendums and legal obligations that are crazy. For example, one of them is that the tenant is responsible for to fix anything that goes wrong with the shower drains, garbage disposal or toilets. If you don’t, and you call their maintenance to fix it, they charge you. Um, why have a maintenance staff and high rent fees for them if you have to fix it yourself?
But here’s the worst part of the lease. There’s an addendum on the lease that is required to be signed. This addendum in so many words allows Chase to come back and charge the tenant at any time after they move out for anything in the apartment. No end date. So basically they can come back and charge you years down the road for any amount for any reason. What the heck!!! No person in their right mind should sign that, but people do. Not sure why; maybe they don’t read it carefully.
After I read this, I addressed the issues with the lease, and they stated that the issues I saw are non-​negotiable. Fine, whatever. So give me back my $ 100. I didn’t see the lease within your 3 day allottment. Their answer– Nope. No refunds. Even though it was their problem I didn’t see the lease within the time limit.
If you want to move there, I’m sure the apartments and amenities are very nice. But the legal obligations you’ll be under could come back to bite you later. Good luck.