A terrible experience with this company. They were supposed to come in the late afternoon, the plumber called asking to come the next morning. Our tub was running, unable to turn off the water. Plumber was unable to find water turn off valve. He said the«fancy plumbing» breaks all the time, and the part would be impossible to get. He left. I found the part at Home Depot, called him many times to schedule him to come back to repair it. He didn’t respond to numerous phone calls, nor did his office. The next day a professional plumber came and fixed the problem within an hour. He knew how to turn the water off within the fixture, he knew where to get the part within an hour, and took care of a fairly simple job. I’d be surprised if the plumber for Chelsea is actually a registered plumber. Chelsea also charged my credit card $ 95 for this non service.