GPS Realty NYC

Spoke to Jack after seeing studios on craigslist. He flip flopped the entire conversation. First he had the apartment available, then he didn’t. I asked if he had any others he says, not now but later. I asked him when is later, seeing as I already gave the dates I wanted to rent. If you have an apartment for those dates it’s a simple yes or no to move forward. He’s rude and unprofessional.

Michell Carr was the best! He went above and beyond to meet all my needs (I had a lot of them)
I was shown my apartment the same day I contacted Michell and he, with the help of others at GPS, got keys in my hand the following day… on a Sunday! I can’t rave enough about the service I received here.

Contacted Jack Friedman and we were eager to move in on the date listed as we were emailing and speaking back and forth all weekend. He even sent videos of the interior of the apartment on Easter Sunday and we called the next day to arrange to see it in person. He was on another call and said he would get back to us. Not a peep after that and we kept trying to get in touch since we were REALLY interested and had our money ready to go! He finally gets back to us eventually to tell us that he rented it to someone else and apologized. He should have been honest from the beginning if there was someone else in mind and informed us what we can do to get it going. He really got our hopes up FOR NOTHING. We were really counting on this as it was perfect as far as time, price, location, and amenities. A VERY disappointing experience.

I learned GPS Realty from Craigslist when I was looking for an affordable short term studio. Their pictures were not attractive, so I didn’t expect much. I just tried to take a look at it. It turned out to be a nice surprise. It’s definitely a decent place to stay, especially their lease terms are flexible, which is really encouraging. Considering the price, the building is very well managed, clean, fully furnished, and most importantly, it’s very warm. They are not like many other management offices — stingy to provide heat service in winter.
The staff there showed strong professionality during the process. Before I signed the lease, Jack Friedman showed every detailed information and all potential fees, letting me fully understand the whole situation. Also, within their principles, he is flexible, so I felt very comfortable to deal with this management office. When I viewed those rooms, Irit patiently showed every room I wanted to see, and even went back to the office to bring keys for a room that was not planned.
Thank you Jack and Irit, I’m enjoying my cozy studio.

This is the worst agency I have ever experienced in my life!!! They did lousy and horrible job. I don’t know how can these people still keep their jobs!!! I moved out from the apt and after almost 5 months I still cannot get my full refund of deposit back. They are not professional and not efficient and having the worst customer service. Whoever thinking to rent apt with them, I really suggest you not to because of my personal experience, which was extremely painful and catastrophic.

Jack Friedman is one of the best professionals I have ever had the pleasure of meeting. Throughout the entire process of finding an affordable and new apartment in Manhattan, he stayed connected with me and my roommates. He would answer texts and emails immediately, day and night. Honestly this man deserves an award. He is always available and ready to help us with any questions or concerns. He truly goes above and beyond the job description and is a wonderful agent, through and through. I will be recommending him to all of the other students I know moving to the city for internships, as he works well with short-​term leasing.

Great experience from start to finish!
Worked with an awesome agent at GPS, Jack Friedman. He clearly understood my requirements and helped me find a great short apt. He went above and beyond to make sure every step from finding a place to the move-​in was as smooth and seamless as possible.
I was also impressed with the other members of the GPS team, including Eric Gladstein who took care of my initial move in requests — installing an AC. Not only did he promptly respond to my emails, but also quickly resolved them as well.
I would work with GPS again and recommend them to anyone looking for an apt in the city.

My friends and I were looking for apartments in New York City. We had about a week to find something. I lived in the city before and dealt with other brokers and no one came close to being as professional and knowledgeable as Kevin. He made sure to find us the perfect apartment without pushing us to get something that we didn’t like. I would recommend future individuals who are looking for an apartment in New York City to contact Kevin at GPS Realty I forwarded Kevin’s information to several people already and I’ll continue to do so. Thank you for everything

I moved out to New York just a few months ago and my roommate and I needed a place to rent as soon as possible! Jack Friedman found us a great place that was furnished, which made the transition so easy. He was very easy to work with and the temporary/​short lease he offered us was just what we needed.
Once we moved in until the end of our lease Eric Gladestein, Andrew Yefanov, and Elena Barbu, and Indira were all very helpful! For example, if a light bulb went out, they were there right away to fix it. We had no issues with GPS Realty and would highly recommend using them to find your place in New York. Give them a call and I’m sure they will be able to find what you need.

My roommate and I were moving to NYC from the west coast and were only in the city for a week during the winter to look at apartments. We probably looked at 30 apartments during that week and found nothing truly livable! On our last day we were fortunate to meet Jack Friedman, an agent with GPS Realty. He was nice and informative and showed us an apartment that was exactly what we needed: a TRUE 2 bedroom, fully furnished, & a good Manhattan location. It was also great because it was a flexible temporary lease that allowed us to move into the city and get to know areas & the city before committing to a full year.
During our stay we haven’t had too many issues but if something needed to be fixed we would email Eric Gladestein or Andrew Yefanov and one of them would respond right away and either get it fixed that day or the following morning. Elena & Indira are also helpful when moving in or if we have questions.
Overall we are highly impressed with GPS Realty. We are two new girls to a crazy intense city and they helped make the transition a lot easier. They were always willing to work with us and accommodate us. I highly recommend checking them out and seeing what they have to offer.

It’s an unwritten rule for New Yorkers on the cheap to steer clear of realty brokerages when searching for a place to call ‘home’; however, JS Carriage Realty is working to resolve that perception.
Though JS Carriage didn’t help me locate my apartment (thanks Craigslist!), Andrew Y. and Eric have made sure I stay.
They’ve repaired every item on my wish list in a timely manner and haven’t raised the rent since first purchasing this previously privately-​owned complex which is virtually unprecedented for the area.
So, give them a call (be sure to ask for Andrew Y. or Eric) and see what they can do for you.

Robin Iselin helped turn a potentially dire situation into a positive experience, and I couldn’t be more grateful! Very streamlined and easy process, and I’m writing this review from the great pad she helped me score. A definite recommendation.

I’m primarily writing my review based on the customer service I received from Jack who rented my apartment and is extremely competent and responsive and Andrew who provides ongoing, amazing customer service. GPS has been extremely responsive in fixing my maintenance problems and always responds within 24 hours. Andrew always responds to my emails and calls right away with competent and professional feedback and takes all of my concerns seriously. He has resolved several pressing issues swiftly and with positive outcome.

One star because there is no 0. This company is made out of a bunch of rude, unprofessional crooks. They have a bunch of companies that call themselves (DER Realty, GPS Realty, JS Carriage, and some more I cannot recall right now. Unfortunately, I was living in an apartment these guys purchased and they have been my landlord for about one year. WHAT A NIGHTMARE!!! they are never to be found when there is an issue. Last winter I had no heat for well over two weeks when it was below 20 degrees outside and nobody cared. They lied pretending they have contractors come and the only person who came out was their own Chinese contractor who kept telling me in his broken English that he doesn’t know how to fix that type of heater. I found out about their lies after taking them to court and after I received documentation from ConEd and the contractors that they were never contacted.
They only care about profit and nothing else, which would be OK if they had some decent business practice. Their records are horrible and they sometimes harrass tenants. I kept getting calls that I have not paid my rent, even though my check was cashed because they can’t keep track of their accounting. They tried to collect late fees from me for no reason. I would NEVER work with people like them. I have not met one single decent, professional person working for this company.

They’re somewhat disorganized at times.
When they provide furniture, it’s not very good stuff.

DID NOT PAY MY FULL DEPOSIT BACK!!!
BEWARE from renting from this company, they screwed up my deposit calculation and did not pay my deposit back in full. I was only in NY for a short term 4 month lease in a furnished rental.
I showed them proof of two bank statements showing the checks they deposited and how their calculations were off, and they have not even bothered to reply. Especially if you have to deal with Fern Oved as part of DER Realty, who has not bothered to correct this error whatsoever.
They also tried to change my electricity/​heating costs AFTER I had already signed the lease! This happened 3 times. The absolute most disorganized, inconsiderate, rude and nasty people I have ever had to deal with in my life.
I am considering taking legal action to get my money back, just out of principal because they are so ridiculous and should not be allowed to operate.
So I suggest you absolutely DO NOT work with this business, they should not even be allowed to have a real estate license. As you can see from the multiple complaints below they have done nothing to improve their customer service andsee to have gotten considerably worse.

Entire office is very friendly and helpful, they go out of their way to make sure the tenant is happy and gets what they are requesting, whether its a repair or favor. Broker (Robert Russotti) went out of his way to travel from Connecticut to find me the apartment and take and send me pics and videos as i wasn’t able to view it. He waived certain fees for me, was extremely negiotable in the broker fee, and was very accomodating in terms of when he could meet and show the apartment. The Broker even went to my apartment and waited for the cable guy to come because i was unable to make it, a huge personal favor that saved me a lot of touble. The owner is a super nice guy, always willing to answer any questions or lend a hand. Management also painted for us and did repairs we requested in a timely matter.
GPS Realty is a solid 5 star company and i would defintely rent from then again. Its sometimes difficult to find helpful and friendly service in regards to NYC Realty, byt GPS assures satisfaction.

This is the realty that you should avoid. As you can see all the reviews below, their service is horrendous, unpleasant and unreliable. I wish I saw this before I went with them. I found their listing in Craiglist. Dealing with this Realty ppl was a nightmare. After they get your money, they will avoid your call when you need them or will charge you sth you didn’t expect. Some ppl in the realty are extremely rude.
Will not recommend them.

As good as it gets when it comes to renting apts in NYC.
I absolutely LOVED working with the team, especially Jack. Found a great apt in the east village and for a reasonable price. He was willing to show apartments around my schedule and find the perfect spot to fit what I was looking for.
The rest of the office was relatively easy to work with to seal the deal. The office replies to any maintenance issues or questions very quickly and at any time of day/​night.
Note — a friend worked with Rob and had an equally great experience finding the apt of her dreams in midtown.
Would highly recommend them.

I normally only post reviews for places where I can get some food… but considering my new apt has a kitchen, I guess this counts :)
Jack helped me find an apt when I moved to the city (to be closer to the many restaurants) w/​o any hassle at all — he listened to what I needed, offered some suggestions and voila! I was close to all my favorite city places w/​o a 2 hour commute.
I am taking off one star, because I wish my apt was a bit bigger and there wouldn’t be too much noise coming from outside — but I guess you take the good with the bad.
next time I might ask for a quieter block, but overall I’m happy