Jay Cleaners

Very friendly and fast same day laundry service. The owners were so nice and it was cheap. Great alternative to doing your own laundry. All of my clothes came back clean and no damage. Very accommodating with the few hour turnaround.

Jay is great. Always on time, never any issues whatsoever. been using for years.

This guy is the best. I sware.
Same day Dry Cleaning, In at 7:30AM on my way to work and picked it up by 1pm (I think the cutoff time is later for same day, call to find out). I had a holiday party to go to that night, which I thought was a week later — so I was totally unprepared.
My blazer came out great. But my shirt did not fit, so I had to exchange it and get it pressed, but it was 5:30PM — and although no where in the city I called would help me, he said come back in 30 minutes I’ll take care of it for you. Refused to take any tips or extra money — he was just a stand up guy.
This is the type of small business that makes NYC amazing. I cannot recommend Jay Cleaners enough. He did not treat me like a number, like most other places — and in this chaotic high volume business… that’s a treat.

I found this cleaner via Unilocal so I decided to stop by. I had a holiday dress I needed cleaned in 24 hrs and it proved to be no problem. I came here because people said they were quick. No fuss and I think $ 14 is a fair price to get a dress cleaned in such short time. I’ll definitely be back.

I’ve had the pleasure of using Jay’s Laundry service 3 times over the last fortnight. On each occasion I used Jay’s wash and fold service.
Firstly the price I was charged was the most reasonable I’ve found anywhere on the planet.
The quality of the laundry was also second to none as use Jay’s friendly and helpful service.
I highly recommend Jay’s to anyone staying in the NYC be it business or leisure.
Mahalo Jay!
See you when I’m next in town!

:)
— Went in to get a pair of trousers hemmed ($ 15) and for a blind stitch job ($ 12) on a paneled skirt. Pleased with how they both turned out.
— Turnaround time: Wednesday drop-​off, Friday 6pm pick-​up. A little slow for my liking, but I didn’t mind.
— Shop owner (Jay) is friendly, a nice surprise for this neighborhood. He apologized for rushing me through the drop-​off process because the place was busy on Wednesday. Also tossed me some Twizzlers (not stale like other reviewers’), little muffins and some Smirnoff. Breakfast of champions.
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Best cleaners I have ever used and I should have been going here all along. Jay is great and very friendly and personable. If you like free liquor and Twizzlers this is the place for you. Small store, but clothes turned out great. Did the wash and fold for $ 1 a pound. Definitely going to continue going here.

The owner Jay is very nice, the only time I’ve ever been there in person was to sign up my credit card for auto billing. Since then I have never been back to the location. They offer same day pick up and drop off service for both laundry and dry cleaning.
I’ve only had an issue with them once when my laundry was not delivered on time, the owner sent the laundry the same day.
Same day service has to be requested before 9am, I called at 9:30 one day and he made a one time exception to get the laundry back same day

I dropped by clothes there to be dry cleaned and once i picked them up I realized that:1) Stains were not removed, 2) CLOTHES HAD HORRIBLE CHEMICAL SMELL THAT I AM ALLERGIC TO! I went back to talk to the cleaners and was told to air my clothes so that the smell disappears. It’s been 2 weeks and I can still smell this horrible odor. DON’T BOTHER TO GO THERE UNLESS YOU WANT TO SMELL LIKE A CHEAP LAUNDRY DETERGENT.

They were all right. During my first visit ever, the owner (Jay, perchance?) greeted me like I was a long lost daughter and plied me with a handful of old, hard Twizzlers (I still ate them). I left out one star since they were overly friendly and for an introvert, that comes across as creepy.

I used the wash and fold service because it is $ 1/​pound and figured I would try something new, a cheaper option in the neighborhood. When I picked up my laundry there were shirts and socks that were very damp. I thought it might have been an accident so I gave them another shot. Received damp clothes again, so I will not be returning for wash & fold. Jay is very nice and customer service was great, might be a better place for dry cleaning.

Was staying in a nearby hotel and found these guys on Unilocal.Great fast service for a reasonable price. I dropped my laundry off at 2pm and had it back for 6.

DO NOT BRING YOUR CLOTHES TO THIS PLACE!
I brought about 11 items of clothes to Jay Cleaners. Jay told me that my clothes would be ready in 2 days. Great! I show up 2 days later, pick up my clothes, tell him thank you, and leave the store with my clothes in hand.
2 days later, I take my clothes out of their plastic covering and notice that despite the fact that they were nicely pressed and on a hanger, THEY WERE STILL AS DIRTY AS THE FIRST TIME I BROUGHT IT TO THE STORE. My blouses were still stained and BETTER YET, MOST OF THE CLOTHES STILL SMELLED (of sweat, etc.)!! I went back to Jay cleaners and professionally told Jay that his service and the results were quite horrible! He refunded me back my money.
Just a note: I had 2 items of clothes in the bunch that I had never worn (I like to clean any new items of clothing before I wear them). Seeing as how the results were so horrible for my other items of clothes makes me wonder if these 2 items of clothing are even clean.
And yes, I too read the Unilocal reviews before I took my clothes to Jay Cleaners. Point blank: Horrible results, a little too pricey, but Jay is friendly… I guess that helps right?. NOT.
Oh! And next time (or if it’s your first time going to Jay Cleaners) you go to Jay Cleaners, try SMELLING your clothes to see if they are even clean (oder-​less). Lesson learned!

Jay is incredibly nice; one of the friendliest and happiest people I have met. That said, the work that Jay’s cleaner has done for me has been subpar. Over the last week I have given them three loads: some dress shirts, and two normal loads of laundry. First load comes back, one of the t-​shirts is dirty and clearly hasn’t been cleaned well, simple mistake, no problem. Dress shirts come back, one of the cuffs comes back pressed incorrectly resulting in a ripple texture, again no big deal. Final load comes back and I HAVE SOMEONE’S SHIRT in my bag. Makes me wonder how many of my shirts are in other people’s bags. Three strikes, one week.
Disappointing. Jay clearly has many customers that have had a great experience, he knows everyone by name, and he greats you warmly, his shop just hasn’t done the best job on the most important aspect of the job: the cleaning. I will try another place.

Just an update — this winter I had a cocktail dress that needed altering last minute. I needed it hemmed (blind hem and the lining needed shortening) and the straps shortened. I gave it to them the day before in the afternoon. They finished it by 5pm the next day and did a perfect job. The price was reasonable too. They really are a great business!

If you are staying at the Intercontinental Hotel this laundry is just around the corner. Very friendly service.

I’ve never written a Unilocal review before. but since I found Jay Cleaners through Unilocal I thought it made sense to spread the good word on here.
I honestly can’t praise Jay enough! I managed to get a huge amount of different type of lipstick stains on the front of a white dress (from some bad positioning of open lipsticks at Sephora) and he not only managed to miraculously return my dress to its sparkling white state, but did so at an extremely affordable price and he is also the sweetest guy (who tried to set me up with the cute guy also picking up stuff in the store… only after checking he had a good job/​eligible etc. was adorable!)

Update: Unfortunately I have had a series of hiccups over the past few weeks as a result of which I am downgrading Jay by a grade. The recent issues listed below were nt one time events but seems to be a consistent issue lately. I hope the previous A+ service returns to this establishment.
1) Late delivery taking upto 4 days on one occasion
2) Not a thorough job cleaning the shirts — had to return on 2 separate occasions
A 5 star rating is given to a place that displays excellence not once or twice but consistently. Unfortunately, the overall experience at Jay’s Cleaners has been a mixed bag so far.

It’s a shame I only discovered this place toward the end of my time living in HK.
Amazing. I met Jay when I went and I was almost put off by HOW friendly he was. (How messed up is that? Too nice, what’s wrong with you??)
I took my jacket to be cleaned and it ended up costing less than what Jay even priced.
Homeboy hooked me up with Twizzlers and a juice box (juice?! this party’s off the hook!) and told me to quit my day job. Thanks Jay!

Excellent service, quick turnaround, kind of pricey (but worth it) and a great neighborhood cleaner. I’ve brought my dry cleaning here a bunch and I recommend it to anyone I know that is looking for a place in the area.
Check it out… you’ll love Jay’s.