Lam Eastside Laundry Cleaners

This place was around the block so I gave it a shot. I took my dress shirts there and asked about two-​day service (thought that was standard). They said to get it back in two days they could launder it. When I got it back, the shirts were folded (poorly) and totally wrinkled. I literally spent an hour «fixing» their mistakes with my hand steamer at home.
They clearly don’t have pride in their work. I must have sent a dirty shirt with a sleeve rolled up because when I got it back «clean» it was still rolled up. They just threw my dress shirt into a laundry machine without even unrolling the sleeves. I suppose they succeeded in literally «laundering» my dress shirts. I was hoping for a bit more service than that.
If all that weren’t bad enough, their advertised hours are wrong. I took a cab from work to make sure I got to my shirts before they closed at 7:30pm. When I called from the cab, they said they close at 7pm. Their window sign still says 7:30pm.
With all the dry cleaners in the city, I wouldn’t even bother to give them another shot.

Great place for dry cleaning, service was always great. I have since moved away and I didn’t get to say bye to Yuki. I hope you are well Yuki.

I always use this place for wash and fold, the Chinese lady is very nice. She even does it same day when I need it, I have never had to wait. SOOOOOO much better then going to the laundry matt and sitting there like a fool while your clothes spin endlessly in a froth of soap and crunched up pita chips that you ate the night before. Ain’t nobody got time for dat!

I go there for wash and fold only. They always do a really nice job and the turnaround is very quick — within 24 hours if you need. The one downside is that they don’t take credit cards.

I live nearby and rely on East Side to do my laundry – they’re efficient and generally do a good job. Perfect for towels, bedding, or other easy stuff. Do not bring fragile or dainty stuff here, or anything requiring any sort of special instruction. Towels, jeans, sheets, plain t-​shirts, anything cotton and easy, yes. Anything complicated? No.
A 7 pound bag of laundry is around 8 dollars.

I’ve often dreaded taking my clothes in for dry cleaning — either my clothes stink like chemicals (or in one instance, reeked of cigarettes… and I don’t smoke) or they don’t press them correctly, or they come back with something wrong — I’ve had items come back with hems down (and they didn’t go in that way) or with discoloration, etc.
So imagine my stress level when I moved to NYC for a job that pretty much required suits. And, by extension, a lot more dry cleaning than I’d needed previously. I’d heard word of mouth around the new neighborhood that these guys were pretty decent, so I braced myself and gave them a try.
So far — and I just dropped off my 3^rd load with them — everything has come back smelling clean/​neutral and perfectly pressed. Everyone I’ve dealt with has been friendly and knowledgeable. Given the lackluster and pricey laundromat down the street, I’m even thinking about trying East Side as a laundry service soon — it can’t possibly be much more expensive than what I’m already paying to battle someone for a functioning dryer.
So, so far? 4 stars. I’ll upgrade this to 5 stars after a few more trips, if the level of service, etc. remains the same.
Update: Picked up my 3^rd batch. Everything except one skirt was perfect. I’d tried to be clear about the skirt, but I think there was still some misunderstanding — possibly simply just a language thing. The skirt has long, thin pleats, and I’d explained that the last place ironed them OUT (to my dismay, and my eventual — after a battle — refund), but that I needed them ironed back in. The skirt came back beautifully pressed… but without the pleats. To their credit, they were very nice when I brought the skirt back and explained the problem. And they’re pressing the pleats back in at no additional charge. So, while I wish the pleats had been ironed in in the first place, I’m happy with their response to the misunderstanding.