Shalinda, the storage associate made this an easy, informative, and might I even say FUN process. The moment I walked in, she greeted me with a smile, patiently explained everything I needed to know about storing in the facility, showed me the storage unit before I committed to anything, and walked me thru the no-tricks billing procedure. I was shocked how reasonable their prices were for such a great location. Manhattan Mini Storage gives me alot of confidence based upon the professionalism in every aspect of their work. The website gave me lots of options and I was able to choose a convenient move-in date and size. Immediately after I made the no-strings reservation online, Jay Chiu, a storage rep called me and asked pertinent questions and gave me all the info I wanted, as well as helped me schedule their free movers(up to 2.5hrs). This facility was very accessible(right near the Highline), clean, and there seems to be alot of space for trucks to park outside. I’d recommend it so highly and it’s so refreshing to see such competent, friendly people in New York City. Keep up the great work!