First, it took a very long time to get an appointment from this company. When I made the appointment the person scheduling it never asked me what type of fabric was my sofa upholstered in, or any sort of details about my sofa. Second of all, the day of the appointment I had to take off from work(since the company couldn’t give me an afternoon appointment). When the sofa cleaner arrived tells me that since I have a chenille fabric sofa it cannot be steamed, and he would have to charge me an extra $ 136 to clean it with a especial machine. Then I called the company and they gave me the same story, and blandly told me that I could call Amazon for a refund. I was like what about all this my lost time, hassle and stress… I was very upset. I did called Amazon and they told they will look into the matter and they will stop doing business with this company. Don’t bother with this company.
Corey K.
Évaluation du lieu : 1 Montclair, NJ
Buyer beware. Bought the amazon groupon for a couch cleaning. Took 4 months to schedule a cleaning then the guy asked me for 100 extra dollars because my couch«could not be steam cleaned.» $ 25 Groupon down the drain.