Papa John’s Pizza

Our 3 pizza were really, really good. The crust was excellent and toppings made pizzas uniquely special. We picked up at the pizza shop and found it was clean and clerk/​cooks were friendly. Pizzas were ready in 20 minutes as I was told when I called it in. Don’t live here but will definitely order from there when back in town.

Traditionally I have not been a fan of Papa John’s food. Someone else in my household is. So we finally placed an order from this location last night. I will say based on service and quickness we will be ordering again.
We called in a delivery order and received it in 30 minutes. There are others in Manhattan that can do it quicker, but none as friendly as «Bill.» «Bill» made this experience for me. Courteous, friendly, funny, he knew his stuff as a delivery person. He is the first and only delivery driver I’ve encounter that has actually introduced himself. Great delivery experience to the point that I called and complimented him to his manager.
Onto the food. We didn’t order a meal per say, more snack type food. Wings, Cheese bread, and Parmesan bread sticks. I’m told the wings were out of this world good. I can tell you I wasn’t a huge fan of the bread sticks, but enjoyed the cheese bread. They also provided adequate sauce, which is a rare thing these days.
The only downside would be when I called to compliment them on service and food. The guy that answered the phone «Nathan» was convinced I was calling in a complaint even after I explained numerous times «it’s a compliment NOT a complaint.» He finally referred me to «Jamie» the late night manager that understood what I was getting at, but didn’t seem as thrilled as you would think a manager should be when getting a compliment. She almost seemed like it was a hassle to listen to me and left several awkward silences. She did agree to inform «Bill» of the compliment although I’d prefer she let the general manager know.
3 Stars because I’m not convinced completely their food is worthy of 4, but the service was great and the cost was reasonable. «Bill» the delivery driver gets the credit and if it was based on him alone I’d give 5 stars.