I would give Scoop ZERO stars if i could. I ordered clothes from them and they were never received. I received only part of the order. I have been emailing them and calling them and NOBODY responds to my emails, returns my voicemails, or even answers the phone which just keeps ringing u til it disconnects. As far as I’m concerned, there is not customer service department. They have some generic outgoing message on their voicemail. I have called the bank and asked them to chargeback the item i have not received. The item was on sale and it’s possible that they ran out of stock right when I ordered it. I don’t know because they never respond to me. WHATKINDOFBUSINESSISTHIS??? STAYAWAYFROMTHEM!!! Terrible customer service all around, even in their stores.
Joey R.
Évaluation du lieu : 5 New York, NY
«What’s the Scoop?» A great addition to an upcoming«mall». Being the company’s 4th outpost in Manhattan, its clear that this«Ultimate Closet» isn’t going anywhere. The Mens and Womenswear hand selected for this location proves a smart buy for the local clientele. Wether it be finance people on their lunch break, or Moms with strollers after yoga, this store accommodates all. Buyers have nailed the«working folk» as well as those looking for a «going out top» or a «off the clock» leather jacket. Staff is attentive but not aggressive.