The lady at the front desk was nice enough, but when presented with my pinch pleat sheer curtains didn’t appear happy. She told me they would be $ 2/pleat to clean as if she didn’t want my business. I wish I’d listed to the advice I got later that I should have picked up my curtains and told her that I’d take my business elsewhere. I picked up the curtains a week later and upon hanging them discovered a large hole in one of the panels. Pretty sure that wasn’t there when I dropped them off. I’m a bit sad, as Cardinal’s is conveniently located near my home. I’ll be driving further for better service in the future.