Cole and Burd Automotive

I went to this place to have an issue with my car fixed after my regular garage said they couldn’t fix it because it was an electronic issue with the key. My regular garage tested the battery for me and told me that the battery was fine so I was able to rule out certain things such as this before going to Cole & Burd (unbeknownst to Cole & Burd). I sat for a good hour when I got to Cole & Burd and then they came out and told me that I needed a new battery and that it would cost about $ 150 before tax and labor, etc… I knew this was not true because I already had previous knowledge from my regular garage. This was several years ago and I AM STILL USING THE SAME BATTERY WITH NO ISSUES!!! I don’t appreciate being lied to and will never return here for any reason due to this.

Have had to go to my credit card company and General Motors Corporate in an attempt get money back for a defective battery sold to us that they would not stand behind. Bullied my wife (sent her out in tears) and later tried to bully/​argue with me over the phone after I turned them in to GM. Nice bunch… There are plenty of good independent shops in the area or there is Fox GMC/​Cadillac up the road in Painted Post N.Y. if you absolutely need a GM dealer.