NRG Lab

I’d like to start off with the good things about this gym. It’s super super clean and you actually see this woman cleaning it throughout your workout so you know it really is that clean. Love that they have towels for you to use during the workout. They have free wifi. The equipment is all new and in great condition. The facility itself is very nice. But, I came in with a groupon that was a gift but I figured that if I liked it after a month I would get a membership. When I first came in with that groupon I felt immediately unwelcome and knew I would not be paying that much money when the staff can’t be polite to potential new clients. They also called my cell phone multiple times throughout the month to check in, which may not seem like a big deal but when you hate to talk on the phone and then you have to have this awkward conversation about why you won’t be staying with them after the groupon ends its not really fun.

I recently had a facial massage and ultrasonic treatment done by Angela and it was nothing short of amazing. I work crazy hours and needed something to unwind and rejuvenate not only my body, but my skin as well. The spa services are available to anyone, you don’t have to be a member which is a great perk. The private area was very quiet and clean, you wouldn’t even realize there was a gym down the hall.
The facial massage (which included my arms, hands and neck) had me melting into the table and Angela instinctually knew that I held my stress in my neck and shoulder and used some great Aveda product to treat it. The ultrasonic facial was something I never experienced before but I’m sold! My skin looked great, even well after the facial and I didn’t experience any redness which I’m usually prone to. I can’t wait to go back for another visit!

Amazing facility, awesome staff and outstanding customer service! I highly recommend becoming a member! Also, an awesome plus to NRG Lab is you do not have to be a member to go to there Spa!!! They are currently offering facials, waxing, makeup applications and lessons, laser hair removal/​laser treatments and massage.

Just joined here last week. Nice gym but, one of my 1^st questions is cell phone in gym and cell phone useage during classes. «Oh that never happens here» we just mentioned in our news letter no cell phone in Classes. Ist week during 3 spin classes i took it is over the top crazy with cell phone useage. One women beside me took 2 phone calls during class and started talking while walking out of class. She was also texting or emailing during class, very distracting. I’m dissapionted

I love NRG. It’s so CLEAN and everyone is friendly. I take classes and work out with a personal trainer. The classes are great, the trainer is great. The entire place just has a positive supportive feel to it all the time. I have belonged to so many other gyms in the past, i can’t image having to go back. I’m spoiled by all NRG offers.

I am OBSESSED with NRG! I have belonged to other gyms in the past (both high and lower level types) and this is 10x better than even the nicest health clubs in Boston (seriously, this rivals Equinox). I love going here every night after work because it’s a classy, professional environment while you’re working out. I always feel so welcomed and every member is so friendly. The gym is priced extremely fair for what you’re getting. To put this into perspective, I’m only 26 (still paying student loans and saving toward a new home etc) and I am choosing to pay more for a quality gym because the benefits outweigh the price for me.
One great story I will share about NRG… I just bought spin shoes from REI and apparently the clips were not included (found this out as I’m about to start class!). The lovely instructor, Connie, brought me over to the front desk to talk to Luther, the owner of NRG. He offered me a pair of the demo shoes to use but they didn’t fit. He then remembered he had clips in the back room, and not only did he screw the clips into my spin shoes right then and there, but he wouldn’t accept any payment for them! He said not to worry about it and just go enjoy my class. Too sweet. This, folks, is the difference between a gym and NRG. Impeccable customer service that is worth every penny.
Another bonus: the juice bar, private pilates reformer machines, a hot yoga studio, and new lululemon attire for sale! Did I mention our showers have Aveda products? This is my home away from home, I am so proud to be a member here (if you can’t already tell!).

I’m really disappointed in the customer service here. My husband and I were thinking about leaving our current gym to go here. My husband called to see if we could try out the gym for one day to see if we liked it and to see if it was a good fit. The woman he spoke to on the phone was very rude and condescending. She told my husband that we would have to pay $ 15 each just to try it out. My husband explained that $ 30 was a high price to try out a gym for a day, and the woman was very snooty about it. When he explained that the gym had lost out to gaining two new members, she replied that NRG is not gym, but a health club. She then hung up the phone on my husband! Well health club, you just lost two clients who go to the gym six days a week, take group classes, and get massages. I guess we will stick to our lowly «gym» because we aren’t even good enough to try out this «health club.»

Amazing facility, best gym in the area. Clean, well designed and too many group fitness classes to list. The strength and cardio floor is awesome with the best equipment. They sell lulu lemon in the retail shop and have an outrageous juice bar! Need I say more? Did I mention the fireplace in the member lounge and free wi-​fi? You have got to check this club out. Great Massage, steam and personal trainers. Private pilates as well. This place has it all.

Nice facility. For the price, the nearby North Attleboro YMCA is just as lovely at a fraction of NRG Lab’s costs… Plus you’re not locked into a pricey year-​long commitment.
For what it’s worth, NRG Lab does give you a cold towel at the end of your spin class and you can check your Facebook page on the elliptical machine :/

Love this place! The staff and trainer are always helpful and motivating, convenient location, beautiful facility. I have been a member since March and I am really excited about working out there. They offer a lot of classes from spin, TRX, Yoga to weights, even a 30 minutes Run 5k training class (I can never image myself running 5k, now I can!)

This facility is INCREDIBLE. Super clean, very well maintained, well managed. Excellent classes — great variety and solid instructors — ALL of them! Have not had one bad class yet. This is well worth the investment — as you get what you pay for.. . And this is worth it !