Appliance Tech

I was concerned by previous reviews but was extremely pleased with Appliance Tech’s service. Our dishwasher quit working so I called the home warranty company, they said Appliance Tech would be calling. Barry called first thing the next morning and set an appointment for the following morning. He called the evening before to confirm the appointment, then showed up promptly at 8:00 am. He diagnosed the repair quickly and even suggested that we cash out the repair value from the home warranty company (even though he’d obviously prefer to make money on the repair) and put it towards a new dishwasher. Barry was very professional, and I would call him again if we need other appliance services.

American Home Shield sent out Appliance Tech regarding my dishwasher. Barry came and diagnosed the problem. Although he was unable to fix it at the time because a plumber would be needed first he was very courteous, helpful and knowledgeable. I would definitely be comfortable having them return for future appliance repairs.

I had Berry out to my house. I was expecting a rude man but got a knowledgable nice man:)

My home warranty sent this guy out to my house to diagnose and repair my dishwasher. He is the worst. First off, he’s not flexible with his schedule to accommodate his customers. I had to completely re-​arrange my schedule (which affected others) in order to fit into his day. He came on time. I don’t like to hover over repairmen, so I stayed in the next room. I didn’t hear any movement in the kitchen, where he was working. I looked around the corner and he was sitting on the floor looking at his phone! He was gone within 10 minutes. He did no work, so there’s no way that he could properly diagnose the problem. He couldn’t wait to leave my house; he basically collected my $ 65 deductible and left. This seems to be is M.O., based on all the other Unilocal reviews. It looks like he never fixes anything. I’ve never seen a repairman with clean fingernails. This guy’s fingers looked like he models rings for the home shopping network. I would not recommend this company to anyone.

I wish I could give no stars!!! A guy from appliance tech came out told me my stove and oven needed to be repaired have parts replaced or replace the whole unit later in the afternoon I get a call from old republic insurance and they said they got the report and my stove and oven just needs to be cleaned I said that’s not what I was told my oven and stove is still not working even with it cleaned we just bought our house 7 months ago and it’s a 2002 so I’m guessing the oven n stove was just as old as our house anyways the insurance tried calling appliance tech and could not get ahold of them to straighten this out and they couldn’t even leave a voicemail I was beyond furious because we have kids they need healthy cooked meals not to eat out and have junk food our oven and stove is our only way of cooking we do have a microwave but honestly who wants to eat nasty microwaveable food i hope you avoid appliance tech at all costs I paid $ 60 for nothing they guy was here about 5 – 10 minutes and wrote me a receipt and left I thought everything was going to be ok and my oven and stove we’re going to get fixed luckily our insurance put in a request to dispatch to send out someone else out asap I’m very happy with who they sent out he is here now on a Sunday!!!

If I could give this company a negative rating, I would. Probably one of the worst customer service and technical expert in the area. Stay away.

I had this company out for a home warranty issue, and this was the worst customer service I have even gotten. They never answered the phone, it was always a machine, took 3 days to get a call back, and then when the tech came out, he said the dishwasher most likely needed to be replaced and he was going to call the warranty company. Well the warranty company said it was not covered and I would have to pay out of pocket for the new one, I was a little upset because I feel that it should have been covered, but whatever! However, this guy did not even call me back to give me a quote for a new one!!! I guess he got his quick $ 60 for a whole 10 min he spent and just did not want to help me! Being a business owner myself, I know how important it is for quality service and this was not it. If he did not have time to do the work, or did not want to help me install a new one he should not have even taken the call from the warranty place! VERY BAD BUSINESS!

The worst customer service I had a glass stove top to be fixed thur my home insurance which hired this company to come and fix the problem but only made it worse I was told to take my range out to the middle of the floor and once it was «fixed» for my self to push it back it and that if it broke while I pushed it back it was my responsibility. While I waited for my husband to push it back we realized the stove top was uneven to the countertop. So I called the insurance and told them it wasnt installed correctly and appliance tech blamed it on the level of the floor which had never been a problem before. My husband took the whole stove apart him self and fixed the problem him self. The tech man didnt put half the parts in the right place and disnt fix the vent witch was making the stove lop sided. So un happy