I went into to get my Epson ink cartridge refilled. The guy at the counter informed me that the cartridge I had could not be refilled. He then told me they had a compatible cartridge for $ 10. I was game. I went in expecting to pay that price just for a refill and I walked out with a new cartridge. Very friendly. There was no other customers so I was in and out. It was well worth stopping by to try out.