very poor service. The staff is racist, they laugh at all the white customers and try to make them feel inferior. The inside is somewhat clean, but very unsanitary at the drink dispenser. The fries and biscuits taste like something bought from the grocery store, but the chicken and shrimp… Fabulous!!!
Nina R.
Évaluation du lieu : 2 Cleveland, OH
The food was pretty good. Thankfully I ordered something that had to be cooked to order. I don’t like that with certain dishes, they don’t allow you to substitute something else for the fries. I don’t want fries, I want Cajun rice. They’re the same price, so why can’t I substitute? I would even be ok with a slight up charge. However, I was told that I would have to order an additional side at full price, even though I wouldn’t be eating the fries. How is that good customer service? I had forgotten why it has been a few years since my last visit to Popeyes. Now I remember. I won’t be back again for awhile, despite the food being rather yummy. I guess to have it my way, I should have gone to Burger King. :-/My mistake.