NorthStar VETS

2 days after one of the saddest days of my life, I feel it’s important to give my review of Northstar. Dr. Josh Portner and team made the best of a terrible situation.
I had previously taken Nittanys brother to Northstar in Robbinsville 2 years ago when he ate 19 hair ties and needed emergency surgery. When they opened in Maple Shade I was thrilled that they were closer in case I needed it.
Nittany went from a picky eater to not eating on Sunday We had a vet appointment on Monday but not eating was cause for alarm and we took him in. Unfortunately an ultrasound revealed he had an advanced stage of cancer and treatment would give him a few weeks, tops. My husband and I elected to let him down peacefully.
Throughout the day, Dr. Portner called with updates and walked me through all of the options. He was patient and caring, and didn’t sway us one way or the other.
When it came time for what every pet owner dreads, I couldn’t ask for a better horrible moment. They gave us the time we needed privately with Nittany, and then Dr. Portner walked us through what was going to happen. Nittany died peacefully with us in the room and he made it as humane and respectful as you could ask.
This evening I received a hand written note from Dr. Portner which really touched us both. When you’re grieving, every small moment means something.
When you’re going to Northstar, most likely you’re already stressed when your animal is hurt or sick. The whole team makes sure both you and your pet are taken care of and they’ve been worth every penny– when they could save Oliver– and even when they couldn’t save Nittany.
Thank you, Dr. Portner and team.