T-Mobile

The main purpose of this review is to single out two employees for their outstanding customer service. If you visit this location, ask for Zak or Ryan. They are long-​term employees and go the extra mile.

My family and I have been Verizon Wireless customers for over a decade. But after paying an exorbitant amount of money (over $ 200 for three people) every month for terrible reception (I couldn’t make phone calls in my own apartment), I started entertaining other carriers. Although some may think switching carriers «ain’t no thang,» for me, it’s as nerve-​racking as the 2009 NFC Championship Game or watching The Shining in the dark.
I visited several AT&T, Sprint, and T-​Mobile stores and extensively researched each carrier online. I decided to go with T-​Mobile.
I rolled into T-​Mobile with my fam bam and met Kao, one of the reps. He made my transition to my new carrier so easy. He showed us the different types of phone and operating system options, hooked us up with new phones and gave us discounts, transferred our numbers, put on screen protectors for each phone, and patiently answered all of our questions. Best of all? It only took 40 minutes.
Undoubtedly, this was the best phone experience that I’ve ever had.
I now pay low prices every month and have awesome service. I would totally recommend Kao at this T-​Mobile to anybody.

Do not shop here! The staff are swindlers and the management is utterly incompetant. You can trust anyone with a T-​Mobile name tag in this story. If i could rate something zero stars, the Maplewood T-​Mobile store would get it.