Toys R Us

This place has excellent customer service.
I was looking to purchase a fairly expensive kids quad electric ATV vehicle, and the store manager and sales people were extremely helpful finding what I needed and helping me purchase it.
They helped arrange the assembly which was a huge plus.
I had some small issues after the purchase that needed a repair and the in store repair person, Chris, was incredibly helpful and considerate.
I’m very much sold on the quality of customer service at this location.

Growing up Toys R Us was the place to be. I hadn’t been to one in ages. It makes me sad to see what Toys R Us has become, mostly because toys today are not as cool as when I was growing up.
I give this place 4 stars because it had a surprisingly good book selection for kids. Reading is really important and a good book can make all the difference. I took a class on literacy development and this Toys R Us had some really great books for young readers. Keep up the good work!

Oh man, this place. I knew it well growing up. Between this store and the Kaybee Toys in the mall, I was pretty much set for toys, whether it was Transformers or, well, mostly Transformers. And, when I got older and the Internet wasn’t as awesome as it is today (think AOL, and Amazon before you could buy everything from a toaster oven to child slaves), this Toys R Us stocked the scale models I started becoming addicted to. It was, in fact, how I came to discover that there were all kinds of Gundams to be found if only you know where to look.
The last time I stepped foot in this store was over a decade ago. I came back recently to look for toys for my niece. The first thing I noticed when I walked in was the smell, like there were tires stocked somewhere in the building. It was the most familiar things. As much as the store’s layout changed over the years, that smell stayed the same, and I couldn’t help but feel right at home.