Hyatt Place Marathon/ Florida Keys

Has an excellent, long stay at the Hyatt Place for anniversary trip to Marathon. They upgraded our room to an AWESOME top floor suite and had ‘Happy Anniversary’ sweets awaiting our arrival. The staff is fantastic and very helpful, pleasant, and will go out of their way to help you during your stay. Will definitely be back in the future! The only thing I ‘wished’ is they had more pool space to relax with cabana to lay under. pools are small so that’s the only thing that could’ve been better constructed when the hotel was built. The view is gorgeous and the marina is cool behind the hotel.

It was a very nice hotel for the price. Breakfast was the best hotel breakfast we had the entire trip. I would go back and stay with them again. I wished we were able to stay more than one night.

Awesome place totally recommend. Breakfast is included is really good. Staff super Friend me the go beyond.

This hotel is nice, new and in a great location. There are two pools one belonging to the hotel and the other belonging to the restaurant/​bar. Everything here is brand new including the light house and marina. The breakfast was a boring hotel breakfast. We ate it once and that was enough– cold watery scrambled eggs probably out of a microwave… yeah. The rooms were a decent size and the air conditioning worked awesome! My only complaint and maybe is not a complaint to some is that there were WAYYY to many kids at this hotel… in both pools, running around the hallways, the marina, the restaurant and lobby. No offense to families but this was a little to family friendly for me to be on vacation!

I’ve spent a lot of nights at Hyatt Place’s across the country and have been impressed with the consistent high quality with clean modern rooms and a great buffet breakfast. Everything was the same here except that we found out the next morning that our shower was missing a glass door. It was a bit late to change rooms since we needed to get cleaned up and out the door. So we made due mopping up a lot of extra water with towels. We gave the receptionist a head’s up as we departed and the response was that that «it had happened earlier in the week it and they should have warned us.» Ahhh, they knew about it and still gave us the room? OK, that’s interesting. I would also follow another person’s advice and get a room above the ground floor there was no way to have any privacy with the blinds open as all the windows opened into public or common areas.

This is a very good hotel, the kind of ones you dont tend to get in the Keys generally…
Everything is new, clean and nothing falling apart.
The breakfast is good and the pool and surroundings are good too.
The issue comes with the rooms…
Although the rooms are well furnished with the most modern stuff, half of them have a problem.
The ones on the ground floor are all right on the parking level. People just stand by your windows. Our room was good but with people standing outside the window, there was no way we could open the drapes. We informed the management about it but they did not care about it.
I would recommend getting into the hotel only if you get a room on the second floor or maybe try another hotel.
The fact that the hotel plan is so bad and also the fact that the management does not care make me give ²⁄₅ rating to this hotel.

Recommended.
This is a very nice hotel. We commend it.
The only «problem» with it, as all places in the Keys, is the price. As greedy as it is, hotels know they can get away with charging high prices here for rooms that would be $ 100-​$ 130
a night in most other areas.
Parking is ample, rooms are spacious, and there is an adjoining bar and grill to the rear waterside.
Stayed February 2016

We had an amazing stay. The staff was very helpful and extremely friendly. The rooms were clean and updated.

Beautiful hotel and great staff. BEWARE, DO NOT USE THE ROOM PHONE TO CALL LONG DISTANCE!!! My cell phone did not have service in the room to call or text, which I found quite strange. I used the room phone to call the cell phone of some friends that were staying in different hotels. I made a total of 6 calls which were less than a minute a piece. I WAS CHARGED 72.00, THAT’S 12.00 A MINUTE!!! When I asked the manager he stated that was their rate and their was nothing he could do. RIDICULOUS!

Great spot to stay when you are around the Keys, the hotel is beautiful and if you are with kids is amazing accommodation.
The hotel includes hot breakfast that we were amazing with the quality of it, and the best part is that is pet friendly.
They have 2 swimming pools and one of them has a view to a beautiful lighthouse, when we are back we will definitely consider this place again

The hotel is well situated right in the center marathon so it’s easy to walk anywhere in the city unfortunately there’s not many places to walk in the city. The hotel itself is on the beach side but unfortunately I didn’t see the room is it where you can actually see the ocean and the breakfast area looks over the parking lot. Somehow they could’ve worked harder at giving the rooms and reception area some kind of view. Also was a bit of a bummer the windows in the hotel room window didn’t open so you could never really enjoyed the fresh sea air. Net, it’s a clean comfortable place to stay and the food was reasonable but don’t expect to see much of the ocean from here.

Very nice stay, accommodating.
Not the best breakfast buffet, I would love to see just «eggs» maybe bacon too.
It is definitely the most beautiful place to stay in marathon imho.

My husband and I had a semi-​nice stay at the Hyatt in Marathon. We only stayed one night for we were passing through. Our room was sizable but with a view of Rt 1. Front desk staff was friendly and welcoming. Breakfast was decent but only available until 9:30 a.m. They did have a bar and restaurant which we took advantage of. The restaurant was resort casual and the food was delicious! Our server was a tad awkward, however, we still had an enjoyable time. The reason this Hyatt is only getting three stars is because we had ants in our bathroom and hair in the shower before using it. We notified the front desk and nothing was resolved.

Really cute and convenient. Got in at almost midnight, being that there are few hotels open in this small town/​island this time of night they were so welcoming. The ppl are really nice and accommodating. Our phones were dead and we only had car charges and they supplied full use of almost any charger we needed. This was a last minute stay over night so we were not quite that prepared. Steve during the grave shift was nice. The lady at the front desk even made sure my 4 year old had the view of the pool on the first floor. Very thoughtful when you have kids. Made us happy we stayed at this hotel.
Love their free internet which is hard to find these days, and We also enjoyed the jet ski tour that they offer just behind the hotel! Thank you Hyatt see you again soon!

Very friendly/​attentive staff. Great location and very clean facility. Restaurant on premises is amazing with pool and ocean side service. Great place for families. We will come again.

Well, the facility was nice. The staff, not so much. Ever feel like you are just interrupting them in order to check in, or out, or to ask a simple question? That’s the way it was here on multiple occasions, even just trying to wait patiently to put dirty dishes away after breakfast. Very odd. The room was nice. The noise was a problem though! Our door lined up directly with the ice maker and elevator so it was 2 very noisy nights. When we mentioned it they didn’t seem to care and acted as if we were the only ones to ever mention this issue. And they couldn’t do anything about it because we didn’t call in the middle of the night! I’m told a manager would call us later… nothing yet. For over $ 200 a night I would expect a little customer service or at least nice folks.

Like almost every other review of this place, I really can’t say enough good things about it. It’s a smaller Hyatt (marathon restricts hotels to be no larger than 3 stories high) but very nice. We opted to stay here to avoid a «resort» fee that most other places have. Brand new hotel, attached to a cool marina and restaurant.
While I don’t feel that the staff went out of their way to be friendlier than normal, they were available when needed and answered questions well.
The breakfast in the morning is a really nice touch. There’s a surprising amount of seating downstairs for this and really nice space. The rooms are well done. The only thing we didn’t love about our room was the weird frosted sliding glass door for the bathroom. Not exactly big on privacy or sound barrier. We survived it just fine, but it was a little strange.
The whole facility was very clean. I realize it’s new but that doesn’t always mean things are clean, but this hotel is.
This place has two pools — one attached to the hotel which gets some pretty nice shade (good thing in the summer) mid-​day. The other is on the marina/​restaurant side which is really lovely. Usually less people over there in our experience, easy to hop up to the bar for a drink, or to grab something to eat as well, and obviously a lovely view.
There is on-​site laundry which proved useful, as well as some cool games over by the pool/​restaurant/​marina like giant jenga, croquette, etc.
Water pressure in the showers was mediocre, but if you’ve ever vacationed at the beach, this is typical. Water in the faucet also didn’t run cold at all, more like lukewarm. Not an issue for us, but something we thought was interesting and assume has to do with the warm weather.
Checking in and out was easy, there were generously large and nice towels for use at both pools, and there was a dining option in the hotel that allowed you to order, and come down to pick it up/​eat in the dining area downstairs — thought that was kind of cool. Variety of bottled beverages and some snacks in the lobby for purchase too, though there are convenience stores and a walgreens right down the street, sometimes getting something from the hotel is easiest.
WIFI was surprisingly fast. Beds were pretty comfortable, and the maid service folks were really friendly!
The Lighthouse grill (in the building behind the hyatt, at the marina) had really very good food. The portions are smaller and the prices could be slightly more reasonable, but the place is really gorgeous, the staff are very attentive (wait staff, bartenders, and the folks in the lighthouse store) and friendly. While the pricepoint could probably come down, the food is really up there in quality and it was very convenient. I would definitely dine there again.
The marina had kayaks and jetskis available for rental. Unfortunately these seem to book out quickly due to small volume of availability and we were not able to utilize these but it was cool to have the option available for future reference.
I would easily come back to the marathon hyatt for another stay!

Great location. Friendly staff, free breakfast and it’s in the perfect location. Price point was also a plus. I’ll definitely return. Restaurant in the back is pretty pricey. They do have happy hour and the lighthouse is nice.

When traveling to the keys, accommodations can be tricky, and for someone (like me) who doesn’t go there frequently, it can be a gamble on what you choose. Sometimes you get a diamond in the rough, and other times, you pay a boatload for a dump.
So, if you want to be safe, I suggest staying at the Hyatt Place in Marathon. Since it’s more or less in the middle of the string of keys, you can get to most anywhere without a major drive.
Upon entering, Joy and Maria will kindly check you in. The lobby is neat and tidy. They have beverages (including a bar) and snacks (gooey chocolate chip cookies and more) on hand ²⁴⁄₇ so you will never go hungry. There are three computers available for your use. Behind the hotel, you will find a lovely pool. If you go further, you will see a giant chess set, a giant Jenga game, corn hole and croquet. The lawns are beautiful. There is dining and a pretty view of the water.
The entire hotel is neat and tidy, and you will often see employees cleaning and vacuuming. Our room was perfect, along with the bathroom. Nice comfy beds, thick luxurious towels, mini-​fridge and iron/​ironing board.
The breakfast was absolutely fantastic. This is not your run-​of-​the-​mill basic hotel fare. The skillet open-​faced sandwiches were delicious, as were the other offerings. Could I have the recipe for the egg and bacon skillet?
We initially intended to stay one night, but it was so enjoyable, that we stayed two. A special shout-​out to Maria for assisting with an Expedia dilemma (I accidentally reserved the wrong night, but she handled it quickly and efficiently).
I would not hesitate to stay at the Hyatt Place at Marathon Key again.

Stayed at this hotel for 2 nights with our 2 daughters. From the moment we arrived (5 am check in on the morning of our reservation with no extra fee) we were greeted and taken care of by every single staff member we met. We stayed in room 301 which was a King Suite using Hyatt points + cash and it was well worth it. Lots of room, 1.5 bath, dining area, kitchenette w/​microwave & fridge and a pull out sofa bed. Hot & cold breakfast was yummy and staff was nice enough to give me to go containers to allow me to take items up to my family who was sleeping in (breakfast hours run to 930). Used the heated pool over at the Lighthouse — views were beautiful and the area was very clean and relaxing. Our last night we heard a very weird humming sound from the room and didn’t sleep very well and upon check out they apologized and refunded our last night’s stay. Awesome service!