Wingman Oil Change Center

Knowledgeable and friendly staff. They will make recommendations of additional services, but they’re not pushy. They are a little more expensive than other oil change businesses in Marble Falls. However, the prompt service, attention to details, and recognizing repeat customers make it well worth the additional cost.

These guys run like a well oiled machine… You never have to get out of your vehicle, they are courteous to each other and the customer. I enjoyed watching them communicate effectively and service my vehicle with the upmost care. Most oil change places I have been to are staffed with ex-​cons with tattoos on their face. Not this place all top notch dudes that enjoy what they do!

My experience at Wingmans was awesome! The customer service I revived was so unreal.(IN A GOOD WAY) They treated me like a queen the second I pulled up!
I needed an oil change and an inspection. They told me to pull up and said I could stay in the car. They had me turn off my car and put an ac unit in my car so I had ac while getting my oil changed. They had me fill out one form and that was it! They cleaned my windows, tops off my fluids, checked my tires, changed my oil and inspected my car. They even checked on me a couple times to make sure I was comfortable.
I am overall so pleased with my experience here. Great customer service is hard to come by these days so when I get it I am very appreciative!
Way to go Wingmans!!! I will be back!!!:)

Service techs are so nice. I have been getting my oil changed here for 5 years now. And I get the same results every time. Thanks for everything. And thanks for the free car washs too located across the street from this location. One happy customer every time.

I’m glad I chose this place, everyone was friendly and professional. There was no problem with bringing in my own oil, which was great because I already bought some. The drain and fill plugs on my differential where torqued too much for me to handle in my driveway, but it wasn’t an issue for them! Fast and friendly service is served here. 5 stars.

This place was seriously a million times easier than going to jiffy lube or the dealership in austin. They got me in and out of there without hassle and I even was able to run a couple errands since walmart, verizon, and specs are all walking distance.
Brandon, the manager, helped me out and he was super quick and attentive.
To make the experience even better, they give you a free basic car wash or $ 10 off a premium car wash at their location across the street. (I happened to need a detail job so that helped out). Plus they did a really good job.
Highly recommend!!!

Absolutely amazing customer service experience! Charles was my main guy and was very nice and knowledgeable. And the service itself was super quick and of excellent quality. They even brought my air filter to show me that it was still in good condition and didn’t need to be replaced just yet. I loved this! NOT trying to up sell me on every little thing; it really feels like they put you, the customer, first. The pricing is very reasonable and I got a free car wash (and two weeks to use it)! This will definitely be my go to service stop in the future. Highly recommend!

Absolutely love their service! I’m still in their parking lot and I have to write the review before I forget. As a woman it can be intimidating to service your car because you can get taken advantage of so easily. Brandon, Tommy and Cody took such great care of me! They were able to explain things to me and recommend things for the car without hustling me or being too pushy about it which I really appreciate. Incredibly polite and service is superb! PLEASE DON’T CHANGE! Thanks guys!

I love this place. The employes are so courteous. I will not go anywhere else to get my oil changed I would defiantly recommend this place!

I’ve been going here for quite some time, even though it’s 15 miles out of my way and I have to plan a special trip, for three main reasons:
1. I think they’re honest.
2. They don’t try the «hard sell», push-​you-​into-​more-​services thing.
3. They act like they care about me and my car.
Because of those three things, I feel like I can trust them. I know everyone can agree that it’s SO important to find a place you can trust. Too much I’ve encountered the old stereotype of mechanics who try to pull the wool over a woman’s eyes, or talk down to her as if she’s a child. The men at Wingman don’t do that.
And, as another poster mentioned, they don’t do that «hard sell» crap that’s so annoying and turns me off trusting a place. That sort of thing makes me think that the shop doing it just looks at me as a dollar sign and may try to tell me things need fixing when they don’t. Also, it makes me think that they don’t feel like their good service is enough to keep people coming back.
That’s not the case with Wingman. They let their good service do the talking for them, and it speaks volumes.
And they’re honest and considerate. I went in to have my extra vehicle inspected and as the inspection man was walking out, before any money changed hands, he told me right off, «Your vehicle won’t pass with that busted-​and-​taped taillight. I just don’t want to waste your time. But if you get it fixed and bring it back, we’ll try again.» He may have mentioned that they could try to get the part and fix it if I wanted them to, but I don’t remember. Regardless, I didn’t feel pushed to let them do it.
What a wonderfully honest and considerate thing to do! Imagine that — someone who’s honestly concerned about wasting a customer’s time. Plus, because he told me that before I paid, I was able to fix it (which I could do and did myself) at my leisure instead of stressing out about having to get it back before the however-​many-​days-​you-​have-​to-​do-​it-​before-​you-​have-​to-​pay-​again time was up (I HATE THAT).
And you can bet I went back to them. For sure.
I hope the last story doesn’t get anyone in trouble (though I doubt it will since it’s obvious your business model isn’t to squeeze as much as you can get out of your customers no matter the morality of it). Mr. Manager/​Owner, if you’re reading this, it’s in large part because he did this that I keeping coming back. It showed honesty, integrity, and that y’all really do care about your customers and not just making money off them. As it was, I couldn’t afford to have it fixed right then, so had to wait until another paycheck came in, then buy the part and do it myself. If he had done the inspection even though he knew it wouldn’t pass, I would have had to pay for it anyway and would have lost that money since I wouldn’t have been able to get it back in the grace period. Because your employee didn’t force me into that position just to take my money, I came back and will continue to come back. Yeah, y’all lost out on being paid for that inspection that day, but you got it when I came back, and you’re getting more in the long run because I will keep coming back and so will every friend I can tell about you.
Thank you, Wingman.

What a pleasant surprise! A business that puts customers first. Great staff– friendly and knowledgeable. Quick oil change and amazing customer service! Will be back for future car needs.