Bartlett & Steadman Plumbing

Stood in front of my place and waited for them. No call. The woman on their answering service couldn’t have been less helpful with a patronizing tone. «I don’t know what you want me to do?» Maybe get me in touch with the guy that’s suppose to be here?
He called 45 minutes later and just said he had other jobs to do. Am I in the Seinfeld episode where they don’t know what a reservation is?
One and done with them.

I use B&S for my primary home and a rental, and they are always reliable, professional and do a quality job.

Hi, The owner Richard Steadman paid me a visit concerning the work done for a leak under my kitchen sink. Very professional and wanted to get to the bottom of the pricing and the work which was done and what needed to be done. The brass parts were apparently the same age and all needed to be replaced or they would be back later to repair and therefore another cost of a service. The drain issue on the tub was just a inadvertent wording issue. He looked at the issue with the drain on the high end soaking tub and thinks the gasket may be insufficient to hold the water when the tub has been filled not just partially filled. I apologize to the owner and the plumber for a prior review and take it back.

Quick response, even for an agonizing problem envolving a leaky toilet. Lady on the phone was very professional, and the gentleman that came to my door was gracious and knowlegeable. I would absolutely recommend this company.