The Warwick Cinema

Some of the best seas you will ever have for a movie. The problem is that a bunch of kids have been hired to run the place. There is great customer service when a manager is around, but if the kids are by themselves do not expect anything other than «you are all set, you don’t need to check in.» It’s a 3 out of 5 for what happens outside of the theatre. Where is the security when the teenagers are in there pushing each other around. Where are the managers when customers want to order food and drinks but the teenage staff is busy doing other things? Good theatre, poor service.

We had been looking forward to seeing Star Wars for weeks. We had prepurchased our tickets a month in advance. When we arrived, we found out that the time had changed without notice. They put us in the handicapped seating area — and then someone arrived that needed those seats. They rolled in an arm chair from some office. It was an awkward and uncomfortable situation.
We had ordered food, which was horrible. My mother had ordered a cheeseburger earlier in the year and the food came from Palmers — she said it was great. This dry burger — not cheese burger as we had ordered — was horrible. They did not even give us a napkin. My son ordered the beef sandwich au jus — and it didn’t come with any au jus. When we complained about the food and service, they admitted that the burger was from the donut shop and not Palmers. They blamed the bad service and food on Palmers. The whole ordering process is unfriendly and the staff is not helpful in explaining it, or interested in taking the order.
If you go to the Warwick — I would recommend eating before hand — even at Palmers — and then carry your drink in. The beer and wine selection was minimal at the theater.

The Warwick Cinema is a great «Little Movie Theater» in town. For a two theater cinema, they do a great job of maintaining the Theater, and of keeping business busy. Since 2014 when it reopened, I have been pleasantly surprised with how well they rebounded. The movies they show are current, with a dine-​in theater. The Warwick shows sporting games as well, which can be a fun adventure to watch a Superbowl there. I highly reccomend this theater to ALL Marblehead Residents, and I hope you have a great time there!

I love this theater. Every time I come I easy grab my tickets and a popcorn at the front desk. I’ve only ordered dinner once, but I get a drink menu every time I go. The waitresses have all been kind. One cinema has comfy seats with pull out trays for your snacks, the other has some tables and rolling chairs. I enjoy both of them equally. Stay awesome!

Dinner and a movie, with tons of potential, but many issues. Our server was awesome, but the food was a problem. My salmon was delicious and I made a carb substitution that they accommodated for me. His «half chicken» was so tiny… It was definitely less than a quarter chicken. It was the craziest thing. He was starving, so the server brought him sliders to fill him up. He didn’t really like those either. Mine was good and she was wonderful, though.
The movie was in theatre 1. There were lots of obnoxious teens, so we were constantly disrupted. But the issue we had was that the lights never go off. They dim. It was not the atmosphere for a blockbuster.

I’ve only seen movies in Theater 1 (not the conference style Theater 2) and as such, my experience has been much better than others.
A few tips:
Tip # 1: The servers don’t always ask around to see if you want food. There is a little button that is found under the tray on your armrest. Press that (before the previews begin) and you will get a server that will provide you a menu, take your order and serve you drinks.
The quality of food is better than the hot dogs, nachos and pretzels you get at any other major theater chain, so I’m baffled by the fact that people are complaining about it. To each their own, I guess.
The chairs in Theater 1 are super comfy, spaced apart really nicely, but it’s a small theater. The shows are going to sell out. The website could be a little more helpful, but tip #2: you don’t need to save or print the tickets you purchase online. Just bring the card that you used to purchase your tickets and one of the staff of the theater will print them out for you.
Tip #3: seats are ASSIGNED. Whether you buy online or in-​house, you will choose the seats you want to sit in. Be sure that you remember that fact or you will plop down, make yourself comfy and then be asked to move by the person whose seat you snagged.
I’m really happy this theater is in Marblehead. It really beats dealing with the loud, obnoxious theater-​goers in Danvers.

Very nice SMALL clean theater… but opt for movies in Theater I only… great comfortable seats with lots of room in between rows and a little pull out tray like airplanes for snacking.
Theater II has awkward large dining tables and horribly uncomfortable chairs.
Wednesday night is senior night for $ 6…a steal and there are «specials» each month.
October they had a tapas night.
Some Sundays they show football games on the big screen at 1pm.
Café options, coffee, wine, snacks and even dinner. Stayed for dinner and drinks in the Palmer Restaurant and was pleasantly surprised. Tasty sliced steak and decent drinks.
Will definitely go again. But there were only 8 people in the theater this time, six for a movie two weeks ago.
heard there was a nonprofit local group running the theater. hope they make it.

Yay! A cool new theater in Marblehead that serves food and beers! Too bad it’s a mega cluster to try and figure this place out.
The first time we went, we arrived a half hour before the show and we were still too late. So I wised up this time and bought tix on line. But then I couldn’t print or save these tickets — what the (crappiest) website (I have ever seen) doesn’t do is save you the grief and tell you to just bring the card you bought the tix with (I took a pic with a smart phone and crossed my fingers). It also doesn’t tell you how the ordering or actual EATING and DRINKING (the whole reason for going here?) works! And… Neither does anyone else. If I hadn’t chased down a waitress who ignored our entrance, we wouldn’t have been able to enjoy the crappy $ 11 Stouffer’s personal pan pizzas, tiny watery coke in a paper cup and a Sam Adams (it’s already too late when the previews come up but she knew I was ready to blast off and took pity on us). And we got to sit at a conference table in an (actually) pretty comfortable chair near a guy who unfortunately couldn’t make himself stop drumming the table or turn his cell off. Awesome. Well, I guess the other theater is muy muy mejor and if given the choice, you should def choose the OTHER one.
Parking available on the street or in a lot behind the little mall. Food at the restaurant, should you fail to get in to a movie, is good and there is live music in the awkward bar. This place has a ways to go, but I really want to see them do it right because the idea is a good one and we could use this place around here!

This was a totally great place for «date night.» Our movie was in Cinema 1, so I cannot comment on Cinema 2. The seating was comfortable, the service was very friendly and accommodating, and we got to have beef sliders, Ceasar salad and beers while watching a movie — just doesn’t get much better than that. The food was quite good and love that they have the traditional movie snack stand as well AND a full blown café with pasteries. Love it.

It’s so great having a movie theatre in town — finally, going to the movies doesn’t mean trekking it to the mall or having to factor in extra time for driving. Very easy to navigate the website and buy tickets online, and the chicken finger were delicious.

Cinema 1 Is WAY better than Cinema 2. I will not pay to see a movie in Cinema 2 ever again. Cinema 1 however, Is very comfortable. Great seating and great sound. It Is a great addition to Marblehead. My only criticism would be that they don’t turn the house lights down enough. Cinema 1 = 4 stars and Cinema 2 = 1 star. See my former review for details about Cinema 2.

Love having a theater in town. Purchasing tickets online is quick and easy. Seats are very comfortable in both theaters and the sound system is superior. Warwick Place is a fabulous addition to Marblehead.

Horrible Experience. Will never go back. Sure mistakes happen and employees screw up but my night was ruined and i was embarrassed that this is where i took my out of town guests. We didn’t even get to see the movie!

I can only speak for the quality of theater number 2, which is basically a conference room that attempts to show movies. The setup is around five tables with very cheap, mostly broken, staples quality chairs. For the amount I paid, I expected much more. I will not be returning. It is certainly worth going to the Liberty Tree Mall or Jordan’s for a cheaper, more immersive, and comfortable movie experience. Do not waste your money.

I will only comment on the movie viewing experience, as I haven’t tried to order anything to eat or drink. I would have ordered a beer if I had been asked, but the waiters didn’t acknowledge my presence. Anyhow, as a movie viewing experience, I’d give the Warwick high marks at least for theatre #1. It is a small space, maybe 75 seats, don’t really know, with tons of leg room which I particularly appreciate. So much leg room, that you can slip out to the bathroom without discomforting others in your row. The seats are very comfortable, there is no stale theatre smell, despite the food being served, the sound is terrific without being overwhelming, and the picture quality excellent. I found parking right on the street even though the 6:30 show I attended was sold out. I like being able to book a particular seat ahead of time too.
I would definitely go to see other movies at the Warwick, as this part of the North Shore is bereft of decent movie houses. A serious complaint I have is that for a boutique house, there is no way to see what films are coming up in the future. It would help them build a return customer base if they provided this type of info several weeks out.

The ticket price is way too high ($ 13.75). The website is uninformative — it doesn’t say you have to get there 45 minutes beforehand to order food — this information is on a telephone recording if you call the theater. The website also doesn’t tell you that they don’t serve food at the last showing (which in our case was 8:50 p.m.). The drink service was also not available at that hour. We had to walk down to Palmer’s Restaurant to order a beer and glass of wine. The seats in the theatre we were in were fine, but a friend told me that the seats in the «conference room”-like theatre were awful. A strange place — not well planned.

Went to see a movie at Cinema 2, which was a rather ridiculous experience. The small cinema is set up for eating and drinking while viewing, but the space is set up all wrong. There are small cabaret tables at the back of the house, which look cute, but the rest of the theatre is set up with long boardroom tables with ergonomic chairs around them. I felt like I was going to a board meeting. Instead of sitting cozily with my friend, I sat across a big table from him. The theatre isn’t decorated, and the overall effect is being at an 8^th grade party in someone’s basement. The experience leaves much to be desired.

Wow. Who knew? Stadium seating. Wine and food at concession stand (actually at bar next door). Assigned seating. Small clean theater. Too bad listings can’t be found on any movie web site… and too bad the super blacked-​out windows during the day leave the goings on a complete mystery… But the secret is out! It’s worth a trip!