Dunkin’ Donuts

I stopped in this store as it is my favorite DD in all of the area. I get a rude cashier Farzana Y? he told me his name is Forrest, the receipt says different. He comes up to me with scowl on his face like i’m disturbing him, no «hello, how can i help you?» just a deep dark stare at me. I asked are you going to ask me what i want? He said «i did» i said «no you didn’t» he then became belligerent and we ended up yelling and screaming at each other. The customers in the store were nervous and i can see they were scared about the way he treated me. I am a disabled vet, and was wearing my AIR FORCE shirt, i hate to think that this kid treated me this way because i’m military. The manager was called over, and he was as clueless as the cup of coffee i was about to drink. He just looked at me and the employee and kind of giggled about it. He said «he new, he come from other store» i said that isn’t acceptable! Please send someone to this store and teach this employee customer service, thank you, and i would like the district manager to contact me on this issue. Oh by the way, the young lady who works nights at this store is spot on, she is the best at customer service. Maybe this rude employee Forrest needs her to teach him a thing or two? I think so.

Get a medium coffee, not small. Save yourself the trouble of dealing with the small size lid. Learn from my experience.