I had a hardware issue with my computer. So I called around to get an estimate on how much that particular repair would cost. Logica quoted me the lowest price by far. They also do a free diagnostic to ensure that you can be 100% sure that the problem is what you think it is. This diagonostic is done with no obligation on my part to pay anything or get any work done. These guys literally took a few days to run tests to make sure that the problem was identified correctly. I was thoughly impressed with how much effort they put in to do a diagnostic that they were not even getting paid for. In the end they identified the issue to be something else that was much cheaper to fix then I initially thought. I would definately recommend them for anyone needing any sort of computer work.
Danielle G.
Évaluation du lieu : 1 Hollywood, FL
RIPOFF, SCAMARTISTS, UNPROFESSIONAL. GOHEREATYOUROWNPERIL. I took my computer here for repair, let them place a virus protection program on it which I paid for only to realize a few weeks later they installed a free version I could have gotten on-line. I called and spoke with a gentleman who apologized told me to bring it by and they would install it right away. I called to make sure they were free to do it just now and supposedly spoke with the manager who was talking so fast and giving me a totally different story. Because he was telling something completely opposite as what I was told when I initially discovered the«mistake» I was simply trying to regurgitate back to him what he said — because it was not making sense to me — he got all defensive and saying rudely I was interrupting him and got an attitude. In my world when you aren’t clear about something — you repeat it back and ask for clarification — business 101… obviously this kid has no idea how a business should be run and that customer service is key. He got combative and snide with me and then of course I got combative because there is no way I can trust this place with my computer — even though they have ripped me off of the price of this virus protection now. This is my second time dealing with them and never again. The first time was ok, I wasn’t overly thrilled because they don’t do customer service well but they are really the only place close and convenient for this type of thing — so I thought I’d give them another chance and they are total scammers. They probably charge so many people for«virus» protection and then load a free version and most people probably never even notice. BEWARE — STAYAWAY.
Fahad I.
Évaluation du lieu : 5 Margate, FL
The guys are straight forward. give you a better deal than best buy and offer you extra services which are beneficial for your PC. Will do business with them again.