Elemental Designs

TERRIBLE experience with this ragtag company that calls itself a web designer. Found them on
— a resource for independent contractors to get professional services at affordable rates. After the project ran 3 months past the original 30 day estimate, I finally wised up and found a reputable firm to take over and finish the job. They just couldn’t understand and handle basic concepts involving design and execution. They were unable to hook up a merchant account, which seems ‘elemental’, given that’s what most websites are doing these days: acting as e-​commerce outlets. It all began to make sense when my REAL web designer began untangling the web. Turns out, they’d farmed out the work overseas to India! I couldn’t understand why they couldn’t grasp simple, common-​sense concepts I kept trying to convey about the way things should look, visually. Well, now I know it’s because they were relaying the information to people who don’t speak English as their first language, unbeknownst to me! The «CEO», Matt M., was eager to get my business and spent a good amount of time on the phone with me and followed up to secure the deal. I like when people take initiative, and I liked the price — much lower than I was quoted elsewhere. As they say, you get what you pay for! Boy, did I learn that. And, Cameron, the «Project Manager» (whose job it was, I guess, to tell the guys in India what to do) was reachable via email in the beginning but once it became apparent these guys were clueless and I was asking questions and wanting answers, he was unavailable. He would never take a phone call from me or agree to a phone meeting. I ended up paying ¾ of the $ 1500 estimate before I pulled the plug, realizing they had absolutely no clue what they are doing. Save yourself the headache. Don’t waste your time or your money. These guys stink.