Farmer Juan

My brother Eric gave Juan a positive review previously. Years ago when we first got to Maricopa my entire family (3 households) used Juan and were so pleased. He was friendly and professional, and his staff did a wonderful job. Over the years Juan became more popular, and started to get bigger projects. With that the yard clean ups became less of a priority and he started to run late. Two years ago I stopped using Juan after it took over a week to show up to do my yard. This year I thought about giving him a chance again. He came out promptly to estimate my yard. I talked about big projects that I had coming up, and he was excited and told me he’d love to work on those. I even told him how I was frustrated and stopped using him before due to his tardiness. He apologized but said he would be there later in the week.
It took Juan over 3 weeks to come out, with multiple apologies and promises of «tomorrow» or «after 3 today.» When I paid him he admitted that clean up jobs are not a priority, and the big jobs keep him too busy. I told him he should stop offering clean up jobs if he refuses the respect of a 30 second phone call.
Juan’s workers do a wonderful job on the yard, some of the best. But I would only call him again if I wanted to spend the next 2 months consistently calling to ensure he shows up.

Juan left us high and dry! We were under tight timelines to get our landscaping project done and he was a NO SHOW! He called a few times during his scheduled day to say he «was on his way» — never did show! Stalled our whole project! Had to reschedule with others working on the project. DO NOT rely on this guy; he is terrible. So disappointed.

Overall we are pleased with the irrigation system work (replaced the cheap-​ass vinyl tubing with PVC) & gravel replenishment Farmer Juan’s crew did for us. The price was very reasonable. The best part was when they were done they did an excellent job cleaning up!
Biggest complaint was they did not show up on the agreed day — and did not bother to call.
Minor issues: they installed several capped emitters in case we want new plants, but I wish they had asked as they don’t look very good — and our yard is 100% done. Also they used much larger water-​flow emitters on some of the plants rather than the same ones we had — which had been working just fine.

Very unfortunate our relationship did not last very long. Farmer Juan does fine work and is competitive in the market. However, it seems as he is more concerned with keeping his «big customers» than servicing homeowners in need of maintenance work. I had an experience where he was hired to do a full backyard and frontyard landscape. When we had problems with the sprinkler system he installed and our «lifetime warranty» plants died, he was nowhere to be found. When we called about our agreed monthly maintenance work, he did not respond. Thank you for ignoring the little guy!!!

If I could give him 0 stars I would. We needed a landscaper to fix up our backyard and then provide us with routine maintenance year around. We found farmer Juan through a friend. The day he came out to assess the situation and provide a quote, he came 5 hours late and we had to call HIM to inquire when he would arrive after not showing up within the window he gave us. Then we agreed on a price and a date. No one showed up when we had scheduled. We called and left a message and no one returned our call within 3 days so we called again and were advised his team had a large job on that day and it ran over schedule. We made a second appointment. No one showed up… AGAIN. We called and spoke with Juan himself who swore his team were out at our house and that the job was done. After apologizing profusely we rescheduled once again and were told Juan himself would accompany his crew to ensure it got done. No one showed up. We called and left a message and never heard back. We have since taken our business elsewhere.

I have used Farmer Juan since I moved to the city of Maricopa in late 2010 to trim my trees a couple times a year. This spring I decided it was time to completely renovate my backyard and create a space suitable for my kids. I contacted a number of landscapers and and had them complete estimates. At the end of the proceeds Farmer Juan came out as the lowest by a significant amount.
Farmer Juan was very professional and worked with me when I had a few concerns about how things were coming along. He had his crew make the necessary changes with no argument. The job was done very quickly and it looks better than even I had imagined it would. I would recommend Farmer Juan to anyone for any service ranging from yard cleanup and tree trimming to whole yard packages.