Kennestone Endodontics

I had an excellent experience with Kennestone Endodontics. Dr. Bath is by far one of the best dentists I have used and tops in the Atlanta area for this specialty. She came highly recommended by Marietta Dental Designs on Whitlock Avenue – my primary dentist.

Overall experience was great. Dr. Bath and her team were fantastic at making me feel comfortable. Soothing music in the headphones and a reassuring pat on my hand during the procedure really helped. They explain everything before they proceed and constantly checked on me. Dr. Bath was all in with monitoring my level of discomfort and made sure I didn’t feel a thing. They ended the procedure with a warm towel for my face. Ahhh!
Root canals aren’t high on the list of fun things to do, but if you have to have it done, go where they take care of big babies!

Very disappointed with this office. The staff was not warming or comforting in fact they didn’t really seem to know how to treat patients. Dr. Bath did not listen to me when I warned her that I take a long time to get numb — she decided to get started right away anyway which caused me unnecessary pain. Everything that could go wrong did! And then I had to go back another day for step two. The experience was just as bad. Dr. Bath did not believe me when I told her I still had pain in the tooth. She said «that was impossible» as if I had made that up. When she started working on the tooth the pain was intolerable and she had to give me more shots. I guess that was when she figured out that i didn’t make it up. Again the assistants and office staff didn’t seem to know what they were doing. For the amount of money I spent I expected much less pain and much more compassion from this doctor and her staff. I absolutely will NEVER step into this office again.

I am disappointed with the staff here. I have asked the receptionist, Jonita, to get me estimates and she refuses to get me an estimate for what my insurance will cover. She says insurance considers it price haggling, however when I talked to my insurance they said its called getting an estimate which we happy give to dental offices. The receptionist, not sure if she’s new or just doesn’t know what she’s doing, but any question I ask, she answers it with no confidence (which makes me wonder, well do you know the answer or are u guessing?), she repeats the same thing over and over again, but never gets to answer my question. Basically I needed them to let me know what my coverage includes as an approx and they failed to do that.
Update: I was speaking to my insurance who had notes from a call record made, and the receptionist Jonita, was providing them with incorrect information… She was telling them they are out of network when clearly were in network. So I’m really not sure what I was charged for my initial visit when I went. Now I have to make sure the charges were correct.