LGE Community Credit Union

I’m not sure if the people who rated LGE 1 star are actually talking about the same financial institution! I don’t have any monthly fees and am refunded up to $ 15 per month for ATM withdrawls. I don’t see any big banks doing that! Also, rates on loans are far better than the big banks and I have had no problem with their customer service. What I do suspect is that if a check is being held it is because of poor credit or the account is new. I’ve deposited checks in excess of $ 5000 with no holds. I’ve never paid a fee for an online payment; so, I’m not sure what is up with that comment either. My experience is that inactivity fees of $ 5 per month are common in the banking industry. I highly recommend LGE Community Credit Union.

Well it has been a fun 18 year ride with LGE. Since they changed over to a CCU the fees and customer service have been ridiculous. Calling into the call center is a nightmare. They answer the phone and are completely clueless. Going into the bank the wait is terrible. And why on earth are they holding checks for over a week. I guess I’ll be transferring all of my money and accounts to what was previously my secondary account at a big bank. At least they talk to the other big banks when there are checks involved. A 10 day hold on a Wells Fargo check from a business account is unacceptable.

Just another bank screwing you over with meaningless fees. 12 $ to make an online payment! Who does that! Sneaky people. Credit unions are supposed to be better. Both of my other banks do not charge for online payments. My payment was not late, isn’t due for 11 days, I should not be penalized 12 $ for making and online, on time payment.

This place is an utter nightmare. You know how credit unions are supposed to be better than big banks? Well, not this one. Imagine all of the miseries of a big bank — unfair fees, impersonal and shoddy customer service, unclear and unfair policies. Now combine them with a poorly run credit union. Everything at LGE takes triple the time it would at a normal bank. Applying for a loan? Expect them to lose your paperwork three times and take two weeks to get back to you. Opening a bank account? Plan to spend numerous hours on the phone. Depositing a check? You’re in for a nightmare. LGE holds my funds longer than my big bank, charges me more fees, and generally treats me worse.
I think I’m done with them, and I would encourage anyone considering LGE to try a different credit union.

I have had an account at LGE for 40 years. During that time, I have had car loans when other banks wouldn’t talk to me because I was too young to have created any credit. I have had nothing but great service on all my accounts. In fact, I have once again moved all my accounts from other banks, including both business accounts and my personal account, back to LGE due to problems with at least 2 other mega banks.

Thieves!
Just noticed they are dinging my account for $ 5 per month due to account «inactivity». They send statements quarterly so I have been hit with $ 15 in charges.
I paid off a car loan over 4 years ago and kept the account open so that I would remain a member in good standing. Apparantly they do not want me anymore.
FIRST CALL: I was told they were deducting funds to send to the state for an abondoned account.
SECOND CALL: I was informed their policy was to deduct these amounts on any accounts that were inactive for 365 days or longer. My account has been «Inactive» by their standard for at least 1,460 days.
Why did they not deduct funds 3 years ago? I was told they were not enforcing that policy and that I should have received a «Newsletter» about the changes. IMO, a newsletter does not serve as a great way to inform about policy changes. That newsetter probably made it strait into the recycle bin as it was screened as junk mail.
What was the smarter move on their part? Considering to ask me to auto deposit funds to that account and refunding the charges? OR Keeping my money, losing a customer, and getting a stellar review on Unilocal?
I award 1 star for two attempts to do the right thing and failing both times.