Performance Bicycle

Bike shops are popping up everywhere these days, what sets this store apart is the knowledgable staff. Dean knew all of the right questions to ask to ensure I purchased the proper gear for my trip. He never once tried to push the most expensive models, just knew off hand what features each model had that he thought might be valuable to me and helping me make an educated decision that will last me years. Top notch service right there!

Came here yesterday to get some carbon wheels and I had great help from Bill! His service was above and beyond what I would have expected. He knew I was busy and had to get in and out of the shop and did his best to get my new wheels on the bike and me out of the shop quickly! Would gladly come back here and see Bill and Cody who did the work on my bike.

Performance bikes took great care of my husbands bike. Dean remembered a part that he wanted for his bike, with his help I was able to surprise him on his birthday. It was great!

I had a great shop I worked with in Michigan. After moving here and trying to find a place took a little while. Performance has been great, Dean and that bearded guy are awesome mechanics!

Love this shop!!! I rolled my bike in today with a loose crank and slightly wobbly back wheel, prepared to leave it as it was a crowded Saturday. My motto: Don’t bother a mechanic on Saturday at 11am, they’re busy!
In just a few minutes he diagnosed the problem, tightened the crank and the rear dropdouts. No charge and I was out the door rolling again.
The sales and service is always stellar at this shop!
Glenn Daniels

Pulled into the parking lot with two vehicles and 6 bicycles. We were trying to get to the beach, and neither of our bike racks was functioning. We had already been on the side of the interstate 4 times between Chattanooga and Marietta, so needless to say, we were FRUSTRATED. The employees helped us choose new bike carriers (after coming to the 90 degree plus parking lot to try to fix the ones we already had). Then BRANDON stood in the hot sun and installed the new carriers on our vehicles, and we were finally on our way. Talk about full service! They even gave us a cool spot to wait inside the store while they worked. Thanks Brandon and Performance Bicycle!

Everytime I come to this location I am treated with friendliness and the reps there are very knowledgeable and helpful. It doesn’t matter if I bring a piece of crap bike or a $ 2000 bike, you are treated with the atmost respect and cordiality.
Kudos to Chad for being very helpful with my latest purchase.
I recommend this place highly.

A very large place with tons of bikes and clothing. Spoke to a salesman today and he was pretty relaxed. I will go back there and either buy my bike or for tips and supplies.

Awesome bike shop. Very knowledgable and friendly staff. I have purchased a bike for my wife and a bike for myself from this shop plus a lot of gear. What sold me was their willingness to talk about biking and sharing their love of the sport. They spend time getting to know you and the type of riding that you will do. They are not out just to sell you an expensive bike.
My wife ended up choosing an entry level road bike after riding multiple bikes there at the store. The sales staff was patient as she tried different bikes until she found the one that was perfect for her.
They helped me learn more about the sport after I went from running to biking. They helped maintain a used bike I first purchased until I got to the point of needing a new bike. They again assisted with giving me information on each bike and letting me ride as many bikes as I wanted. In the end I selected a Ridley road bike and have greatly enjoyed the bike.
Thank you for your time and patience and willingness to share your passion for biking!

I bought a bike from here. Road it a day and hated the feel. I took it back with no questions asked and swapped it out for another bike. I even turned in the new seat, got an upgrade seat for 10 buck more, and got it installed for free. That’s service.

My sister bought me a bicycle last year from Performance and raved about the shop. Since then I must say I have not had a bad experience at this store. A little apprehensive about the distance (if you are not in Marietta or Kennesaw) but it is worth the drive.
Travis was a shining example of what great customer service should look like. He was friendly, helpful, and went the extra mile. I lost my service card before I ever used the service and thought that it would be a hassle (which was going to irritate me because I paid about $ 75 for it) but there was NO HASSLE. I really like NO HASSLE and GOOD ADVISE when it comes to a new hobby such as bike riding. Travis was so laid back and adjusted my bike for me and taught me how to change out the tires and basic upkeep. You could tell that he enjoys his work and people in general.
I have tried a couple bike shops in town, near the Silver Comet Trail, in Smyrna and a few other places and must conclude that Performance wins in overall service. Price wise they may be about the same as a few other places (I honestly don’t know) but I will say this, if I have a friend who is looking for a bike, I would definitely suggest Performance Bikes.

The store manager, Ryan, personally worked on my bike while I waited yesterday. He was apologetic and understanding of my previous experience and restored my confidence in this store’s ability to maintain my bike.

Spend this afternoon with Ryan. I currently owe a Trek 4.5 domaine. I wanted to get a second bike were I can use it in atlanta and the other one take it home in orlando. I bought a great bike, very very fast today after spending almost an hour with Ryan. I loved the attention from all the sales people specially the knowledge from Ryan. I left happy and comfortable with my purchase today, Got a beautiful bike and super light. Thank you Ryan for your patients with me and helping me make a great choice

Have made several trips into this store. Staff is always very friendly. They really know their stuff and aren’t in it for the hard sell. Great prices and you can pretty much catch a great sale anytime. Look forward to spending more time and money here over the years.

This is a very good store. It’s well stocked, it’s neat and clean, and the staff are knowledgeable and helpful. Wish I lived closer to this location — they’d get lots of my money.

Service is great here. Took my sons bike in with a few minor problems. Tech noticed what was causing the problem, made a minor adjustment, no charge. Take my road bike in every year for a tune it. Reasonable price and they do great work. Anything I need, I can find here. Shorts, gear, parts, they got it. Highly recommended. I’ve been getting my stuff through them since it was catalog only back in the 80s. Same bike, still in great shape. (the bike, me, not as much)

I got a great deal on a GT mountain bike here. I called one day to see how much a chain would be for a kids bike across the street, couldn’t believe the price and the guy told me to come in and he would install it for that price. These people are as good as it gets to work with. While I was in the shop I looked around and noticed the tires and tubes are cheaper than Walmart!

A great bike shop. The store is big, clean, and very spacious. There is loads of room to look around in each of the many departments. They have a HUGE selection of just about anything you could dream of, for hard core cyclists to casual riders.
I had a tricky situation with a pair of cycling shorts that didn’t fit comfortably, and I didn’t find it out until I was into a ride. Juan took amazing care of me and suggested a few other shorts options for me (and was very understanding about the issue I was having). They exchanged them with no issues or problems and really made me feel like a welcome customer. I am new to this area and feel good that there is a shop that wants to gain new customer business.

They have the best prices in town for bikes and equipment. I wound up buying a $ 1,200 road bike. I shopped for Bikes for about 3 weeks until I finally settled on one in this store. Every bike shop I went to talked about the importance of fitting the bike properly to your body type and said it can take at least 30 minutes. They have to adjust the seat height, seat angle, stems etc. Only performance done was to adjust the seat height and they were done with it.
Always check the prices online before visiting the store. They also have different prices between the store and their website. Typically, you can find better prices on the website and if you tell them what you’re buying is cheaper online the will match the price. Some of the stuff I bought was up to 25% cheaper online. It’s a hassle when their computer goes down and they can’t check the price.
The good is that they have great prices and the store is big enough for you to test the bikes indoors. You can also join the Performance Club for an annual membership of $ 30. By joining club I got a $ 120 store cash for buying a $ 1,200 bike. The bad is poor service and different pricing between their website and the inside the store. Road Bikes require a lot of tweaking to fir your body type. Next time I will go to Atlanta Cycling or one of the other service oriented bike shops that will properly fit me into the bike.

I have ridden mountain bikes for years, and I recently made the jump to skinny tires and bought a road bike, with distant intentions of doing triathlons. That said, this place is amazing! There is a large, open floor space with lots, and lots, and lots of goodies, They even have all the snacks or drink mixes for those who go on longer rides and need a energy boost.
The staff is super helpful, and even referred me to another shop when they didn’t have the par I needed.
I definitely recommend this place, they have a much larger collection of all the goodies than most generic sporting goods stores in the area.