Victory Cab

Taxi arrived during the time frame they communicated despite rush hours. The Car was clean and the driver was very polite and well dressed.

I could not understand the dispatcher. Driver showed up in time but had to stop for gas.
Second time the driver was rude, didn’t know how to use the credit card machine & never thanked for the tip. He was not a happy person. Did not know the rate so he called in they said $ 75 or $ 80. Of course he went with the $ 80.00. At least they got to the airport safely… :)

If I could give them a negative score I most certainly would. The male dispatcher is the rudest ignorant non professional on planet earth. How they still remain in business baffles me. As noted below if you have another option use it.

Horrible customer service the driver before I got in the car asked if I believed in tip! Rude everytime I call! I normally go with owl cab but if I really need to get some where and all the drivers are busy I call them last resort and I hate it every time! They don’t even deserve the one star I gave them! Go with owl cab!

Dispatcher gave driver wrong address which made me late. Driver was polite on arrival.

Not sure why the bad reviews, but I used them twice in the last two days and had great service. Each time I called the number, I waited for less than 10 minutes. The drivers were nice, talked when I engaged them, and didn’t drive like maniacs. I’ve saved their number in my phone for when I will inevitably need them again. Two thumbs up.

I didn’t want to believe all the negative posts, but it’s all true. The first trip was ok but the driver would not take a card — cash only. He also didn’t have the address after we gave all the information on the phone. The second trip was bad. The driver asked how much was charged the last time and wanted to «work out a deal» by making the cost less. He stopped for gas after 1 mile. He would not give a receipt and would not take a card. He also didn’t have the address and took 10 minutes playing with his GPS trying to find the location 5 miles up the road. The whole trip he spent complaining about how poor he was and when cash was given he spent a few minutes trying to find change. We ended up just letting him have the change ($ 5+). We’ll chalk it up as stupid tax since we’ll never use them again.

Absolutely terrible. We called a day in advance for a 6:45 am pick up and 6:45 am came and went. I’d give them 0 stars if I could. This company doesn’t just give bad service, it has trouble providing service to begin with.