Chipotle Mexican Grill

I’m always holding out hope that maybe, just maybe, Marion’s Chipotle will improve.
It hasn’t.
Like many people, I love Chipotle. Which means, I’m there a lot and have been to countless locations across the country (as well as Europe if I really want to be pretentious). The Marion Chipotle is still the worst location I have ever been to — and I’m a Marion native, so I’m used to being disappointed.
Every time I go in they have different staff. The staff is always pretty nice, but it does make you wonder why there seems to be such a high turnover rate.
Additionally, they are almost always out of or running low on something. Be it barbacoa, white rice… 9 times out of 10, you’re going to get up to the counter and will be asked if you can «wait 5 minutes while they make more _​_​_​_​». They are also super stingy with the portions they give you, so much that you’d think giving you extra chicken came out of their paychecks. I truly think that they skimp on portions and delay making extra product just because they don’t feel like it.
Even when I’ve ordered online, paid ahead, and have gone into the restaurant at or later than the time they said my meal would be ready, it’s still never ready! I have to awkwardly stand by the register, getting the stink eye from customers in line, while the employees hurriedly make my burrito bowl that said it would have been ready 10 minutes ago.
I want to believe… but my soul is crushed a little more each time I go into the Marion Chipotle.

Fastest I’ve ever had when there’s a line! We hit right on lunch break and walked into a line of 10+ ahead of us. They rocked that line & smoked through the 5 orders I had! Specials here & there & didn’t miss a beat! They were on the ball.
Great job & definitely on my «go back to this one» list.

We were expecting a typical chipotle experience but unfortunately, it was sub par…
Service was marginal at best and the food was definitely below average. We went with the family and the music was turned up so loud we couldn’t talk or hold a conversation. Not sure why a chipotle needs to have music like a dance club at 7pm on a Saturday…
Very disappointed overall and in disbelief that a chipotle could be this bad…
Not to mention their ice machine was not working and the soda was warm even with ice in it…
Go somewhere else or drive to the chipotle in Delaware.