Taco Bell

So let’s get started on what has to be the worse Taco Bell ever. First off, always rude. There’s no one here but me. I pull around and see a guy sitting down and one walking around with his phone hanging from his hat blasting music. I’ve now been sitting in the drive thru for 10 minutes waiting on two breakfast crunch wraps. First the guy refuses to take my dollar because it was torn in the corner, then he comes back to the window and tells me that my five dollar bill is fake and that I need to give him something else. This is my second bad experience at this Taco Bell, I’d rather drive down to 95^th.

I wish I could post a picture of the order I just got from this place! Considering the fact that this location is quite possibly the biggest joke amongst the taco bell chain, my expectations are very low to begin with. You may be asking yourself, then why does she even go there and you would be right to do so. The answer is because I’m a frickin idiot who seems to think MAYBE just MAYBE the service won’t be terrible, the line won’t be around the building, the employees MIGHT just get my order right without smacking their lips while talking on their cell phone and acting like they’re doing you a favor by serving you garbage quality «food» that you over payed for. I looked at it like the less of the fast food evils considering 159^th and kedzie is the best example of the most poorly run, almost forgotten group of fast food places ever! So should I call and complain? Why, so they can add spit and snot to a free XXL steak burrito and steak quesodilla that has no meat, tons of guac, and looks like someone stuck their thumb through it? (Not kidding that’s what this burrito looked like) No thank you, I am done! The mango tea is the only thing I didn’t give to the dog. Shit this place down!

Can you say God Awful, let’s start with the wait. We were in the drive thru for over 25 minutes. The way that the drive thru is designed once you’re in there’s no getting out until you pick up your order. Oh, did I mention that there was only one customer ahead of me. Once I got to the window I asked the worker what’s the holdup and got a blasé we got s lot of large orders ahead and after you. Again did I mention that there was only one customer ahead of me and the inside customers came in five minutes after I had ordered my food.
Now lets get to the food. Bland is an understatement. The beans did not have any flavor, some of the tacos had to many tomatoes and some only had a pinch of tomatoes. I ordered two Mexican pizza one with no beans and extra meat the other with extra meat and extra beans. Needless to say the first one had beans and no extra meat and the second one was just regular, no extra nothing.
When we called the restaurant and mention this the manager said he made the order himself and know that the one had no beans on it. Unbelievable, now I tasted the meat and my cousin tasted, not only could you taste the beans but you can see the beans. And we didn’t complain about everything just that one because she doesn’t eat beans.
The restaurant itself was understaffed, unprepared and unenjoyable. It’s as if they had nothing ready to put together. You’d think by them making everything «fresh «the food would be good. No it was not, again everything was bland. If I could give this Taco Bell zero stars I would.

Stared at an empty register for 10 minutes with no service then waited and additional 25 minutes for them to make 4 tacos! No wonder this place is empty!

My goodness they’re slow! Ive been here a few times and EACH time i have to wait for an extended period of time! There were 3 cars in the drive thru, including mine, the other two cars did not order a whole lot of food. I get to the window and they were changing registers, I waited 7 minutes! I only ordered ONE hard shell taco supreme and a small drink! She finally comes to take my money, and instead of the PINK freeze drink i ordered, she handed me a GREEN one. I know that the two colors are always mistaken for one another, but this is absurd! Terrible customer service

This is the worst place to eat, the orders are never right, we came back to give them another chance, not only did they totally mess up or order, but the staff has an attitude. Never go there again

The wait is always 15 minutes or more, even if you go in or if there are one or two people ahead of you. Once you’re in the drive thru you can’t pull out, they rarely get the orders right, the churros are always cold inside. And the workers need a lesson in proper etiquette. This is by far THE WORST taco bell I’ve ever been to. MANAGEMENT IS VERY POOR.

I came by at 12:12 am and all the lights were off, they said they were closing soon thru the drive thru speaker… even though Unilocal says they are open til 2am. Let’s hope the food is ok… guy was friendly at least

Clean your restaurant !!!
Remodel and replace equipment.
3 workers during lunch .stop taking shortcuts too make a buck!

All I have to say is, if you can’t make it to Chipotle, Taco Bell now has this cantina bowl, and it is sooooo good. Especially with a large Baja blast mountain dew. I find myself going to the bell just for the dew because you can only get it from there.

I have had more than one issue with this location… The ONLY thing that got them 2 stars vs 1 star is because the managers are always friendly and take care of errors very nicely…
I can say that EVERY TIME we have gone there no matter what time of day or night their beans are ALWAYS dry, gritty and taste burnt!
I have had on almost EVERY order 1 – 2 items missing from my order and this last trip in 2 nights ago…
I ordered a potato SOFT taco and someone back there put the filling IN A CRUNCHY TACO SHELL!!!
Broke the shell into 5 different pieces AND STILL put it in my bag. I swear.
I couldn’t even call this time to get it corrected because I didn’t get a receipt!!!
I think from here on out I will be going to the one up on Cicero in Crestwood since I have NEVER had an issue with missing items or things messed up. and their beans are ALWAYS creamy & delish.