Pillar to Post

I was very disappointed.
The inspection report wasn’t very useful. It just cataloged a long list of possible problems and said I should have each of them investigated by a qualified contractor. But of course hiring a qualified contractor to investigate each of the possible problems would have been completely impractical. The report seemed to be mostly an exercise in protecting themselves legally. For the customer it didn’t do much good.
Although the inspector invited me to call him afterward to discuss the report, which probably would have helped, he was never available.
Also, their office was very difficult to deal with, providing conflicting information depending on whom I spoke with.
Afterward the company asked me to complete a customer survey, where I described my complaints. The survey’s automated response said «We want to make this right» or something to that effect, but instead the owner sent me a hostile email arguing that none of my complaints was legitimate. A very disappointing experience all in all.