Kate’s Place

One star review still because it goes on the crappy business review for Kate’s Place BUT I did find the girl I originally wanted to see… She used to work there. Heard her ad on the radio 97.1 or 94.9 and tracked her down. Call Brook at Superior Nails @ 225‑7126! She did an amazing job today and they last so well! PS: my entire shellac from Kate’s peeled and fell off of all but one nail the next day!!!

I was hesitant to go to this salon but I decided to give it a shot. I don’t even know where to begin so I’m going to break it down.
The atmosphere: Absolutely horrible, I don’t care if «this is Marquette», that is not fair for me and other clients to have to expect lower standards, especially since I paid $ 70 in one visit. I got a mani/​pedi and the chairs are uncomfortable old chairs that look like they once lived in a library. The space was cramped, uncomfortable and has the wall décor of a college dorm room. It looks as if they just opened and are struggling to put everything together to make it look decent. As I was getting my pedicure, the nail tech brought in a cheap, portable soak bath from the other room that you could pick up at Walmart. She sat on the floor to do my nails and the whole feel was as if I was getting my nails done in a basement.
The service: Mediocre at best. At one point, I was holding back from yelling ouch as she was pushing my cuticles back. I don’t think she had a clue how forceful she was being and how uncomfortable I was. However, my nails looked reasonable when she was finished, but still, not great.
The staff: Nice ladies, chatty and should refrain from speaking to each other too much when they’re working with their clients. The thing is, they were nice and I feel like even though I’ve only been there the one time, I know they could be better. This place has potential, it may need a complete revamp, but it has potential.
With that being said, I would not go back unless they made some serious changes. My overall experience was not good and I would say the atmosphere is what completely ruined it for me, but the service didn’t buy me back either. It is by far the worst atmosphere of a salon that I’ve ever been to. Even calling it a salon doesn’t seem right, and calling it a spa is out of the question.

I made appointments here for my friends wedding. There were 4 of us and the salon wasn’t my first choice. From the one other review and word of mouth rec I figured we’d be good.
We showed up on time and the staff was friendly. However here were the problems:
— The space is cramped and awkward. The staff all sat on the floor to do pedis and were literally walking over each other and us.
— They were disorganized. The other three girls were taken care of right away. I was put at a table but waited 30 minutes and had to ask before one of the techs let me know what was going on. (That I’d still be waiting.)
— They were one tech short and jumped around awkwardly from one girl to another the entire time. With this one of our girls had to start her own hand dryer
— They were open about their disorganization and were running around trying to wrangle different polishes or tools.
The chairs aren’t comfortable and there’s no relaxing with all their chatter.
Over all it wasn’t a relaxing experience but the staff is very friendly. You could say their hearts are in the right place. And far too expensive for what you get. You can pay $ 25 or $ 35 for a mani in the city and get a massage chair and a relaxing environment.

I had the best experience with Kate and her staff. I was in a wedding in Marquette, and being really unfamiliar with the area, I was nervous about where we were having our hair, nails, and makeup done. I had no reason to be. While the building itself may not me the most gorgeous, expensive place you’ve ever seen, the magic that goes on inside makes up for that. I had my fingernails and toenails painted, a custom spray tan, an updo, and my makeup done. Everything was fabulous, a really wonderful value for the money, and the staff is so friendly. I almost wish I lived in Marquette so I could go back all the time!