Aubrey Baudean, DDS

So I received another invoice in the mail the other day stating that I need to pay for the services that was already paid by my insurance plus I paid $ 30 out of my pocket bc they charged the late fees to my account… I just wanted to pay and get this office out of my site instead wasting my time talking to a rude and unprofessional office billing manager (Gail). So as I was talking to her today, she says that the account is paid off with no balance and she will notify that department to stop sending more of those harassing letters. However, before I got off the phone with her, she asked if I made a comment on Unilocal about this office? Immediately, I answered Yes, of course I did! I comments what I needed to say about the services and how I was treated. She got upset and stated that my comments were falsely lies and that Dr Baudean is looking into this and will forward this Unilocal comments it to his attorney to SUE me! This is very funny and I’ve never heard that someone being SUED because they made comments n reviews on how their services were at any dental office, Doctors office nor restaurants. Now to think about it, I wonder does Dr Baudean even know or even heard about my situation from this billing manager (Gail) and how rude she was and that she caused him to lose my husband and I as his patients for future dental services! I know friends and family whose works in a dental office and they clearly says that this is just poor customer services and they needs to apologize to customers/​patients when necessary. Everyone makes mistakes and it’s OK to say sorry when you know you did something wrong. Don’t think that I’m scared just bc you says you will sue me. I was speaking the truth and that you now come to realized that you were wrong and rude. Told you karma will come and get you!

Great dentists! Always gets me in and out and never tries to «sell» dentistry or services I don’t need. Would highly recommend Dr. B!!!

Dr. Baudean is very professional & compassionate with his work. He treats his patients with respect, listens to their problems and addresses it to what is best & beneficial for them. The front desk greets you as you walk-​in and the assistants are very nice & friendly. They try to make you feel as comfortable as possible before any procedure. I would recommend this office to my family & friends!