GymMatrix

Wow. I joined this gym a few months ago since its a local gym i can go to everyday. I am now moving away and i asked the worker to cancel my membership at the end of the month. The worker said i have to give them a 60 DAYS notice then pay the 100 $ fee to quit the membership. ARE YOU SERIOUS. When i joined and asked them i can cancel when i want and they said yes because it is a month to month membership. Now they are saying, i have to pay for ANOTHER TWO months and pay 100 $ to quit the service. IM MOVING AWAY. Im not going to be coming to the gym. And they want me to pay for another 2 months and 100 $ for the quit fees. DO NOT JOIN THIS GYM. They are MONEY HUNGRY. Planet fitness and french rivera let you quit whenever you want for F R E E. AND they are cheaper. 10 $ a month compared to 43 $ a month. I really dont recommend this gym. Its a small gym and you way overly pay for what you get. Planet fitness is 10 $ and its a HUGE gym with 10x more equpiments than gym matrix. Where is the customer satisfaction center that can call me and fix this ridicous problem. I am very upset with this poorly done business and want someone to fix this problem.

grat trainers! great atmosphere!

Upon seeing a sign that GymMatrix was opening a location on the Westbank, I decided to send them an email and get more information. They were quick to reply and gave me a call as soon as they opened the preview center. This was back in… February? March? Maybe? I don’t remember. It has been a while. Anyway, whatever month it was, I stopped in, got a ton of information, and signed up at their introductory rate.
Time passed by and the gym started to look a bit more like a gym. I drive past the location every morning, so I was keeping tabs on its progress. Finally, last week, I received a phone call inviting me in for the intial fitness assessment. Yay!
After work today, I stopped in, filled out some forms, was given a walkthrough of the not-​quite-​completed gym, and went through the assessment. There were 4 of us there and I think we all enjoyed it. They are supposed to be opening tomorrow, so hopefully all goes well overnight and they meet that goal. Even if I have to wait another couple of days to use the facility, I have been super impressed with the service and progress of the business so far!