Medexpress Urgent Care

Unlike previous reviews, I disagree. I went in for a routine physical for work. I waited at the door with no one in front of me until the office staff were done with their conversations about trucks. Initially the woman who took my immediate information really rubbed me the wrong way. Not warm, not comforting, not inviting, just blank. I waited more while the staff talked to each other for 20 more minutes before I went to the second window. The front office staff were very unattentive, unmotivated, and only talkitive to one another. I did however like the doctors in the back. They were kind, patient, friendly, and time sensitive. They are the only reason why I gave more than one star.

It appears as though the staff has been taken over by zombies. They were so robotic and seemingly uncaring, I would have left while in doc’s office if I hadn’t had to go because of a work accident. Perhaps they were having a bad day, but not one person smiled or addressed me like a person. Awful experience.

We have been here often very professional and courtesy. The wait is never very long and they seem to care and move with some urgency unlike most ER’s.

No one likes going in for a medical emergency. It’s expensive. And annoying. But sometimes, it can’t be avoided. I found this location a few years ago when I was suffering from a migraine that would not go away. They were able to see me right away and put an end to my suffering. And the staff really seems to care. Another big plus is my medical insurance co pay is a lot cheaper than going to E. R. And they can get to you in and out a lot quicker. E.R. seems to stick you in a back room and they make you beg to leave! At Med Express, the staff is nearby and can quickly respond.
Another thing I like about this office, is the front desk staff. I showed up here on a recent evening with blood gushing from my hand after losing a fight with an avocado. And without proper I.D. They were willing to allow me to be stitched up while my boyfriend left to retrieve my I.D. and insurance card. That was very nice of them. Plus, the waiting room is fairly attractive and comfortable. And they changed to TV channel to baseball, so BJ would not be bored!
It’s also good to note that the first doctor that I saw five years ago it still here and she is the one that took care of my finger. So, the staff doesn’t jump around from office, they tend to be constant. And I like that.

Why does it have to be so expensive? I’m a self-​pay because I’m self employed without insurance. I didn’t (coudn’t) go because when I called I was told it cost $ 109.00 before you even see a doctor. And then it if you have anything done it cost more, up to $ 199.00. I’m very dissapointed. I was really hoping to get well. But if it cost me every penny I own, it might not be worth it.

been there 3 times this year, unfortunately, but the service is great the Drs., nurses, PAs and NPs are all pros.

Beware if you actually need a valid diagnosis. I went in with all the symptoms of a kidney stone. I had to pay $ 50 up front to be seen. One of the Physician Assitants came in to poke at my back and ask, «does this hurt?» After my «physical,» being asked to fill a cup, and some more waiting… definitely no kidney stone! What a relief.
One month later I was hospitalized, underwent invasive surgery, and missed out on 2 weeks of work for the kidney stone that «didn’t exist.»
I want my $ 50 back.