SolarCity

The county Assessors just sent me a «assessment“form to fill out for a solar system never installed. Thats the way this review starts. Months ago Solar City provided a estimate for PV solar on my home. I had 4 requirements and all 4 were things Solar City could not do. That ended the process with Solar City for me. HOWEVER then the constant phone calls started coming. I would block the number but they would call from a different number. Additionally I was constantly getting robo calls and emails. I finally had to call them and demand they stop. They wanted to turn me over to different people along the way to get this stopped. They agreed but insisted I fill out a form explaining why. Seriously? AND the emails continued… with a expectation for me to fill out a customer service review. So back to my first statement… The tax assessor wants to change my property tax based on the forms I was sent. Solar City had pulled permits (with permit numbers on the forms) for work that did not and was not going to happen. I contacted Solar City with the end of the conversation coming down to I could contact the assessors office to get this corrected. More work for me for a service I never received. What you chose to do is up to you but think long and carefully before you even get a proposal from them.

Well I’ve had my solar panels for a 1 year and 3 months now. Over that year time I have now developed three leaks in my roof because of poor installation. The first time I called last year they were here right away and it someone fix the problem but as you can remember we had no rain last year, well this year I developed a second leak and it took them 3 days to get to my house to fix this leak. Now my roof is leaking again and they were out right away to look at the problem and I look like they reposition the brackets for the solar panel. Came home from work and looked above the garage and now I see four brand new holes in my roof. I thought these guys were professionals but obviously they are not!!! I guess they hired a bunch of clowns from the Home Depot parking lot, that is my own personal opinion on the craftsmanship on the way they installed these panels. I will let you know how this third repair job does. I’ve also contacted my insurance company because this was a brand new roof when they put these panels on there and now I have a feeling that I’m going to have a lifelong problem we’ll see.

Solarcity has a good system going for customers. They do decent work and will get you a good deal and are a solid company as far as that goes. If you have issues or problems… you might now be too happy as the sales person is probably not going to be able to do much and getting issues solved… well some won’t be a priority. All in all… you will save money with SolarCity.

I am a real estate agent selling a home with a leased Solar City system on the roof. Solar City is completely holding up the deal and in my opion lowering the value of the property.
Think long and hard before you put a leased solar system on your home, if you are thinking about selling your home in the future. It’s not much different than leasing out any other part of your home.
I don’t like leaving a bad review, but Solar City have devalued my clients home.

Solar City «is Grrrreat!» (Tony the Tiger, advertising mascot for Kellogg Frosted Flakes cereal.)
I had the opportunity (actually the privilege) to meet up with Wyatt Jones (Solar City Energy Consultant) at our home a few weeks ago. We currently have Solar but are now planning on installing a Solar City Panel system in our Rental House in Pittsburg.
Working with Wyatt was great! He was «very professional» and «straight forward». He explained everything clearly and in a way which was easy to understand. He is very personable, attentive and has a great attitude. He also is very genuine in choosing the best option Solar City has to offer his customers.
I would highly recommend Wyatt to assist you in your Solar needs.

Workers are so unprofessional. They where throwing water bottles off of the rooftop and cussing I’m guessing becAuse they thought no one was home at the time. Wrong. On top of that they had random people showing up at my house !!!

My solar panels just went up today. I’m very excited when I can finally use them. Just have to wait for PG & E for the final ok.
I was very impressed with Solar City. The whole process ran smoothly & fast. The sales representative, Joe Molale, was awesome! Very pleasant, professional, & knowledgeable. Very nice guy!
Installation went on nice & neat. The crew were great & very professional. The whole process was quick & easy & no hassle. Best of all, didn’t have to pay for anything.
Thank you to the whole team at Solar City! You guys are pretty awesome!

Joe Molale at SolarCity was a pleasure to work with. He did my neighbors house and I asked him to give me some information. He put together a really clear presentation and said to call him with any questions. Very low key which is nice in a salesman. We quickly signed up and had the system installed and running in a matter of weeks. The installation crew was solid and took about 6 hours to install the panels. I would strongly recommend calling Joe (925) 812‑1357 and have him walk through the benefits of Solar.

If your thinking if going solar use Andrew Pratt with Solar City! He is very professional, keeps communication but is NOT at all pressuring which I appreciate! He gave us time to go over everything answered all our questions with thorough explanation, and walked us through the whole process. Everyone that has come by from inspection to install has been very friendly and we could not be happier with the service. We love our new solar and are enjoying the savings!!!$$$
Andrew Pratt (503) 810‑3470

Our experience with Solar City was nothing short of amazing !! Mike Mueller and the team Prometheus truly were all were a pleasure to work with.
We had 49 solar panels installed and these guys were here all day !! They left with smiles on their faces and could not have been any more polite.
Everyone involved with our Solar City experience definitely made getting solar all worth while. Now we can not wait to start saving money !!
Thank you to Jeremy and Jay as well … Your guys were awesome !! Keep up the good work …

One of your employees in a solar city Nissan Versa just tailed me, ran a stop sign and went around me on a two lane area on morello in a residential zone. (Illegally passed) Thought you Should know how one of your employees drives in the neighborhood you’re trying to service. Guess I didn’t take off from the stop sign quick enough For her? Maybe driver training is in need.

Very pleased with my solar city experience. The process went very smoothly and Jasmin was knowledgable, professional and helpful every step of the way addressing questions and concerns in a very punctual manner. I always knew what the next step was and the time frame it would be accomplished. Install was very quick. Evan and his crew were very polite and not only assembled the system very cleanly but gladly took the time to answer questions that I had about components of the system. Conduit was neatly located and bent perfectly to follow the contours. If you’re looking to go solar with solar city call Jasmin at 510−299−2033.

We just had our solar panels installed by Solar City aprox. 10 days ago, waiting for final hook-​up with P.G.&E. My Solar City rep. Jon Irwin was very patient with me thru out the complete process. I was very determined to lease out the right system that was correct for my house as well as the needs that I had for kilowatt hrs. — now and for the future. Jon hung in there with me for almost 4 months, explaining and answering all of my questions that I had. Finally I agreed to a system, had it installed and now waiting for hook-​up. The installation team was outstanding, did a professional job and accomplished all of my requests I had. Looking forward to the savings in the future from going solar. Thanks Jon Irwin for all you have done and will continue to do in the future. I now consider you one of my friends, one that I can call on to answer any of my solar needs.
Tom Marshall

We had Solar City install our panels. They did a great job and the panels are doing what they’re supposed to, saving me money!!! And we’re doing the right thing by going greener too. Alex from Solar City did a great job setting us up with the right system and kept us informed the whole way through the process. Thanks Alex for all of your professional help and to all of the Solar City associates for the professional attitude and service. Everyone should be using Solar City for their solar needs.

We had a grate experience with solar city, especially the agent Joe Molale who was very experienced and he was such a helpful person from the beginning. I am very thankful to Joe and the solar city.

Really inappropriate, and downright rude to «hard sell» me while I am shopping at Best Buy.

Wante to say that the process was effortless and seamless… just a few hiccups getting the solarr activated but it all worked out after speaking to the on call tech staff. Everyone was dedicated and concerned with the quality of customer service. Very happy so far and waiting to save a lot of money! My rep too was great and wanted to make sure that any referra;s that come my way are sent with the utmost confidence!

These guys did an outstanding job communicating what was going to happen and when and what to expect next, and everything went just like clockwork.
Joe Molale my consultant was OUTSTANING to say the least about this guy.
Get Big Joe into your house and save the frustration of all the other companies and confusing information.
He gets it right and they get it done!