PetSmart

Grooming — awful. Avoid Kayla at all costs. After telling her I wanted a trim and the same look, instead Kayla SHAVED my dog — ruined her coat, shaved her belly, shaved off my Pomeranians beautiful mane and skirts, and now my dog’s previously long soft hair is 1″ long all over and wiry. The cut is extremely uneven. She quicked one nail so badly my dog is still limping, then didn’t trim any of the others. Total hatchet job. For the bath and hack job they charged me $ 50. The girl clearly knows nothing about grooming, let alone how to groom a Pom. My bad. I will never go to Petsmart again.

I like coming here. Friday afternoons (I believe it is) when they get there new fish in stock at this location. The staff is usually friendly and helpful here as well.

I love this Petsmart. It is located in a shopping center with the usual stores, Target, Best Buy, Dick’s, Bed, Bath, and Beyond. The staff are always friendly and the store is always clean. I take my dog to be groomed here and they always do an outstanding job.

Pet Smart seems predictable.
They have what you need for your pets and the selection and pricing are allright too.
This is primarily for the GROOMING SERVICES. We have two dogs, a female lab mix and a male pitbull. The lab actually is more of the «attack dog» and the pitbull is a luv-​bug. He attacks with «the pittie tongue,» if you know what I mean.
The lab freaks out at the vacuum, so I said if they are going to blow dry her, to be prepared. They took extra time to sensitize the lab-​mix to the sound of the blow dryer, and once she got used to it, she really enjoyed the blowing and brushing.
The pit loves attention any way he can get it. He was wagging his tail when they were clipping his nails.
The staff is very friendly, and the manager checked us out and expressed his thanks for our business.
We checked at least two other grooming services in Mbg and Pet Smart’s prices were the best. Lowest price does not equate to lowest service in this case at all.
Oh, I tipped the groomer too. I have a suspicion that people don’t think much about it, but just like housekeepers in a hotel, hair dressers, barbers, wait-​staff, etc. they appreciate a nice tip for good work. They will remember you the next time you visit, too, and that will most likely ensure continued customer service excellence for you.