Meineke Car Care Center

Let me tell you my story:
Sunday night my car broke down and I had to have the vehicle towed into town the next morning. I dropped it off at this location at 7:30am and John, (who is the manager) looked at it first thing. The diagnostic came up with a faulty alternator. Andy, (who worked on the car) replaced the alternator but it didn’t fix the problem. He put another one in and it still didn’t fix the problem. Vanessa (the service writer) informed me that the problem was beyond their capabilities as it had something to do with the computer in the vehicle. They had been working on the car since 7:30am and it was now noon. They didn’t charge me a penny (other than replacing the battery at my request) and they were entirely accommodating and informative. I truly appreciate the great service, the honesty and the hard work (especially from Andy) from this shop. It’s hard to find good shops with honest, hard working people but this location is exceptional.
Thank you, John, Vanessa and Andy. It’s nice to find honest people in the auto industry.

Great find. John is awesome. Offered to match any other price. I called around and got a quote for better, called John back and he took my word for it. Got the car done earlier than expected. Highly recommended. Good experiences are rare with mechanics. I will be back for sure.

Best Quality and Customer Service Ever! I have had allot of auto repair experiences, but Meineke store # 2383 is far the best ever!!! Intellectual and articulate technicians and the best managers I have ever seen. All I can say is «Wow»!!! They are the best! They have raised the bar and have set a high standard in auto repair and customer service. Anyone would be crazy to go anywhere else. John, Andy, and Thomas are Rocking the Auto Repair Industry in Marysville. Thank you all. Your repair shop is a true blessing to Marysville. Thank you.

A few weeks ago, my daughter’s car broke down on the side of the highway late at night and had to be left there. By next morning, it had been impounded. I needed a local mechanic to work on it and the towing company recommended John. They said he was honest and would not take advantage of my daughter’s situation. They were right.
Two belts had to be replaced and John did it quickly and for a reasonable price. He also said he would test drive the car for a bit to make sure none of the other systems were compromised. I have now found a trustworthy shop for ALL of her service needs! That’s a huge relief for a parent that lives over a 100 miles away.
By the way, John has a wacky sense of humor that will keep you in stitches — if you let him. We did and had a ball with him. When’s the last time you could say that about your mechanic? 5 stars is not enough; I’d give John and his staff…11! Highly recommended.

This place is simply the best. Quality work, better prices than surrounding mechanic shops– including dealerships, and the best thing of all is their customer service! I’ve been there multiple times– mostly for oil changes, but recently because my thermostat wasn’t working, and then on my way to work my windshield wipers just stopped working. Like literally stopped. And it was pouring down rain! I hurried my way to the shop and John, the manager, was there and super friendly (even with my extremely upset and blubbering self– he kept his cool and even tried to make me laugh, which was deeply appreciated) and put my mind at ease that he could fix it! I know nothing of cars and how they work, so every time I do have an emergency issue they fully explain everything and don’t over charge!!! I can’t tell you how awesome they all are! Oh, and Andy, a mechanic is pretty amazing as well– he’s fast and courteous. I recommend this shop, and especially John and Andy ALL THE TIME. They’re amazing. Thank you!

Stopped here last summer on my way to Vancouver, BC. I noticed a drip coming from my car and wasn’t able to tell whether it was water or oil. Airing on the side of caution, I stopped here and John the manager put my car up right away. He quickly told me it was coming from my AC and I had nothing to worry about. He didn’t charge me, even when he probably could of. I’m not from the area, or else I wouldn’t hesitate bringing my car there. Anytime you can find a honest repair shop, make it your go to stop! Thanks John.