Smokey Point Cycle Barn

I am 19 years old and just bought my brand new bike here a couple months ago and the service was amazing. They didn’t try to get me to buy something and didn’t take advantage of a young adult. I had gone around to many dealerships to try and find the best deal and even when cycle barn knew that I may not buy a bike from them they were still committed to me every second I was there. Not overbearing or like the regular «salesperson» attitude toward a new rider. I knew what I was looking for and they immediately knew that I knew what I was talking about and even if I didn’t know I trusted them to treat me right and not screw me over. Cory was the guy that helped me for over two months and he would always be very happy to see me. And even after my purchase he still calls me or texts me to see how I’m doing. Their whole staff is very helpful and helps teach you about what you want, not what they want you to get. And Cory really stuck with me through the whole process. Best place around for anyone whether your a new rider or a seasoned one. I will be buying another bike from them very soon. Well after I pay off this one first…

Harmony is the most knowledgeable sales person I’ve ever met. She gave us all the specifics about helmets, including different safety ratings and features, and she includes her personal testimony for certain helmets. On a different visit, regarding plexiglass cleaner, Harmony was very helpful and completely honest and we ended up not purchasing the item that we had planned on getting. We’ve visited this store multiple times and their customer service is great. They ordered a specific pinlock lens that they didn’t have in stock and called me once the item arrived. Great experiences shopping here!

Smokey Point Cycle Barn is a excellent place with a awesome staff. I first went there to buy my step-​son some wheels for his first ride the Yamaha Zuma 50 °F scooter. After a few months, my jeep was getting older and it was time to buy something else. So now we have our 2^nd Yamaha Zuma. This time its the 125. Service, Sales, Finance people are great. The location is great and the product great. Excellent Cycle Barn in Marysville keep up the good work… Lets ride.

Had great respect for this place right up until I needed service done for a tubeless tire. The staff was rude, disrespectful and they screwed up my tires repeatedly. They did nothing but talk cap about the tires and the last time I went to pick it up they flat told me it was in the middle of I5 cause they were sick of it. They won’t be getting anymore service business from me.

I love this place.
On my 3^rd bike from them.
Service handled my 600 mile first service today in addition I added led lights and led license plate. Thank you parts dept for excellent service.
Thank you Aaron in service for your outstanding customer service today!
You rock.
I continue to give you guys my business and appreciate your great service!

I had Cycle barn install about 5 tires between all my bikes and they have excellent service people. Never had a hassle with picking up or paying for anything. One time they forgot to call me when a tire was finished but it was done right and had no issues after the work was done.

Great staff, amazing selection, great prices and well maintained facility. I felt comfortable and at home.

Went back and forth 7 – 8 times on email with Jen trying to get a price quote who kept dodging the question. Called the dealership and ended up speaking to John who was extremely rude saying «he didnt have time to sit all day and send out price quotes!» I even told him the reason I wanted a price quote was I live quite far from Marysville and in order to come out to see the bike I wanted to see what kind of deal they could give me. Even if they gave me the lower price than the best quote I had I would not give them my business. Frankly they dont even deserve the 1 Star most people have given them!

So I bought a used bike online and took it out on saturday. Stopped by cycle barn mid day for some gear. Found good deals on some stuff and even though they were busy the lady was quick polite and helpful, even offered to box up my shoes since I was on the bike. Simple transaction but a+ nonetheless. Fast forward four hours and my bike won’t start. I take it in the cycle barn and am informed by an employee that they had actually closed a half hour prior so there probably won’t be any techs still around but if there was they would be in the service office. I go into the office and ask the guy if there was any way he could help me out since I figured it was the battery. Keep in mind this guys already off and it’s a nice sunny day so I’m thinking my chance are low. He couldn’t have been nicer! Gets the battery and installs it quickly which on my particular bike is no easy task. The problem didn’t end up being the battery so I had to leave the bike there which he helped me get out of the truck. I can’t say anything about the prices because I have not got the bike back yet but i will update this review if anything changes. This was some of the best customer service I have received in a long time and if the price of the repair matches The service I’ll be a customer for life.

I’ve bought 3 bikes between the two Cycle Barn locations. Nice staff (Smokey Point location has the edge here). Sales people are hit and miss as far as being pushy, knowledgable, etc. Shop the sales folk for the one that fits you! They have good selection both new and used bikes.
Parts department has been helpful and accurate in getting the right parts. Prices are ok. After market selection is limited to rather common parts.
Overall, I feel prices are ok, but a bit high. Sales can be bothersome a bit when just looking. But, I’ve been to way worse and have been happy with customer service and my purchases overall.