US Nails

Today, I got the worst manicure/​pedicure ever. Even after scheduling an appointment they were still running behind — because of this my manicure took maybe 5 minutes total (not including paint time) — as for the shellac application, super rushed and sloppy — very disappointing. Next, my pedicure — after sitting in the lukewarm water, everything was again rushed — except for the paraffin wax, which was left on my feet for 20 minutes while they «fit in» another customer — and then there is the application of the paint — again, sloppy and rushed. Overall, a disappointing 70 $ trip… Sadly my last visit.

This is lynn the owner at us nails. This apply to most of you that went to my shop. I am appreciated your feed back, but to defend my business and clarify about the wrong informations.
Lachandra-​you walked in when we were all busy with clients, our hands were dirty with lotions, not that we had a spare moment, in order to get your water for you we have to stand up wash our hands get water then wait to fill up, and that means leave our current clients, that is not right, every clients Infront of us are very important, and you were only in for a second, did not even wait at all!
Katlyn C.
First of all we don’t have any man work here during the time you were here, we have over 250 colors of shellac and we only have one sink. I think you went to the wrong shop, I think you went across the street, there’s another salon there. Please get your info straight before you hurt my business. And for answering our phones are sometime excusable because we all have children in school or day care and my personal phone are for work too, lots of time clients text or Facebook for appts.
Jackie
Sore and cut usually never happen in our shop, sometimes accident happens or sometimes clients have lots of cuticle or nail biters are easy to get cuts, we are not God, this type of accidents could happen to any one and any where.

Rude owner! All I wanted to do is soak my feet while I wait, so I said excuse me, can i soak my feet? which I got a response of I only have two hands you will have to wait. It was so nasty the customer she was working on looked at me with WOW! Won’t be back

Went in for a pedicure and nails with my daughter and they were very rude (yes we had an appointment). Waited a half hour before they got to us then took one of us for pedi the other for nails. I politely asked if we could do pedis at same time (since I did request this during the appointment setup) rudely told no. Got through everything and my nails were so horrible. Chips in French part. Rough edges every where. I started filing them during my pedi. No one ever else was there and three people working. Constant talk in other language. Will not go back!

I love US Nails. I have been going there for years, Lynn is great. She never makes me feel embarrassed when I have gone too long since my last mani pedi. Her staff is nice and the facility is clean and welcoming.

The first time I went here I was in need of a eyebrow wax on a Sunday and they were open, which was nice. The lady was very nice and friendly. I later went back to get my nails done for TOLO, I expected great service like I had gotten last time I was there, I was wrong! The guy who I told I had an appointment with told me to pick colors after about five, teen minutes of choosing my colors, he said that I wasnt suppose to choose from those color (He pointed to them and told me to pick those colors) I asked him if they could do a simple design that might have taken 10 or 15 minutes to do, he said they could only do that if you got fake nails, which I wasnt getting. So he then sat me down in a chair and my friend who wasnt getting her nails done sat next to me. After looking at the small selection of shellec colors they offered, I picked the one I wanted. Then after 15 the lady finally cam over to ask what colors I wanted then she took another 15 minutes to get to the colors, which were 10 feet away, she finally started, the water was ice cold! and then after she put some stuff on my nails she directed me to go wash my hands and I went to the wrong sink after she told me to go to that one. She told me that wasnt the right one then her and another employee said something in another language then started laughing, I felt embrassed. She then continued with my nails and said I was «moving» to much, I was still, the only thing moving was my mouth. she hurried and it took her five minutes to do each hand and then I asked for a bow on my thumb and in the middle of painting the bow, she anwsered her PERSONAL PHONE and had a conversation with the person on the other line! I was shocked! It was horrible NEVER going here again!

I really enjoyed Lynn and the fact she makes the effort to speak English but when you come home with sore and or cut cuticles’ that’s not ok.

My friend and I went there for pedicures and the design was cute but that’s about the only good thing I got from my experience at us nails. When the woman was shaping and filing my toenails, my big toe had a deep nail on the side. She dug into my skin to cut it back. I said «ow» and it was obviously painful but she did not stop nor ask if I was ok. It was not excruciating so i let her continue with the pedicure. My toe was sore for about a week after the pedicure and about 2 weeks after, my nail started to grow under my skin and not just deep, making an ingrown toenail. I had it for about 2 months. It was ridiculous. I have since gone to another salon for a pedicure and did not have a single problem like I did here. I will not be going back.

US nails is fantastic! Very nice women that work there. They did a fantastic job at getting all my ingrown toe nails out and not making me feel embarrassed about it! Very clean salon. Great prices as well!

Definitely get the deluxe pedi!

Just went in, and Lynn did my nails. She was fabulous and spoke to me when doing my nails. it was nice to go to a place and be acknowledged by the person doing my nails. I also noticed they don’t push shellac or additional service’s which is really nice!!! I found my new nail salon, I will be returning!

Sterilized instruments
Nice spa pedicures
Relaxing massage chairs
Friendly staff
I would just walk in, if you have an appointment you may actually have to wait if they have walk-​ins.

Very nice ladies, I go to Annie she is great – quick and gentle. The only thing I don’t like is that they charge $ 1 when using a card. Having been a shop owner in the past, I know that it does not cost them $ 1 for processing – so I bring cash. Problem solved.

I decided to go here yesterday. Another place in Smokey Point I have frequented the most seems to be going down hill. My last time there I got a broken chair, the whole place was dirty and I got one really thin coat of polish. So US Nails in North Marysville looks like my new place! Very clean and well decorated, Friendly staff, Good prices, I almost fell asleep while I was having my Pedicure. It was Awesome!

I love the spa pedicure (with paraffin!) here. They do a good job, reasonably priced, the proprietor is lovely, friendly and personable. I drive 15 miles from home to go here. A happy camper. :-)