Anytime Towing and Recovery

Last night our van broke down and our insurance company called AnyTime. They were fast (on site within 30 minutes) and extremely friendly. James (driver) went out of his way to help. He was professional, courteous, and an all around great guy. They were great at communicating every step of the way. If we need a tow in the future we’ll definitely use AnyTime again!

I broke down today after a doctor’s appt. I was connected to this company and told the truck would arrive in 15 mins. After 30 mins I called them and was told the truck was picking up another car and would arrive in 30 more mins. Once again I called and was told the truck was dropping the other car and traffic was heavy and it would be 30 more mins. After 45 mins I called for status and again was told it was in traffic and would be another 45 mins. Since I was already ill and had been sitting in sun for 2 ½ hours I called for a ride, cancelled the truck and was told that it was a glitch and I should have never been told it would be 15 mins. After being picked up by a friend I made it home in 20 mins and traffic was not that bad. I will never call this company again as they not only did not do what they promised but if I had not have kept calling to check on status Im confident I would have just been left sitting there wondering what was going on until they decided to pick me up. Very unprofessional and undependable. All of this after my credit card had been charged $ 114.