Graham Tire Co

The fact of the matter is I’ve taken multiple sets of wheels and tires to this location for dismounting. Twice now I have had the wheels damaged due to improper dismounting and LACK of care. Most recently I took a set of OZ Futura wheels in for dismount, when I returned for pick up they told me the wheels were loaded in my car and I was «ready to go». I wanted to inspect the wheels prior to leaving so I went out to my car only to find 3 of the 4 wheels were damaged. Long story short they replaced to cost of one lip, so in the end only 1 of the 3 were repaired. This was after arguing with one of the supervisors at the time. These wheels are a 3 piece construction so when a wheel is damaged sometimes you can get by replacing one of the pieces, lip, face, or barrel. They covered the cost of one lip and left the other two damaged. They will not be receiving any more business from myself or many of my friends and family. I imagine that they can do an alright oil change and probably have a decent selection of tires for sale, but I sure was disappointed in my service. I will say that the manager who finally decided to solve the problem was more helpful and understanding than the supervisor who wanted to argue, so I will give them an extra star for having alright management.