We recently used these guys for a local move. We have moved to different states in the past, several times, and have used different movers so I have something to compare them to. They did quick work and since they are priced by the hour, they were very affordable. That being said, they were a little too quick and careless when it came to a few things. They were careful with the expensive stuff like the tv and such. But with our sectional sofa, they didn’t latch all the pieces back together, and its not something I can easily do myself, so they are currently not connected together(later came to find out one of the latches that connects the sectional was severely bent and my dad had to fix it for us so it would even latch… I remember them being a little rough taking it apart from the previous location so I’m sure that’s why it was bent). One of the bed frames for the guest room was not properly put together. The pieces were loose and barely connected to the headboard and footboard(I noticed it a few days after the move). At first I thought pieces were missing but thankfully after my husband looked at it he was able to fix it and put it together the correct way. They put a hole in the wall carrying our dresser up the stairs. It was a pretty large hole. They didn’t even bring it up to us that they did that. We had to bring it to their attention and file a damage report. When they loaded stuff into the truck, they did not wrap our wooden night stands, and they turned my nightstand(with a a full drawer of personal items… it wasn’t required to empty the drawers so i didn’t) upside down, spilling everything that was in my drawer. That was a pain. They didn’t turn my husbands upside down, just mine. Pretty unnecessary. Would have fit perfectly on their truck without turning it upside down. And there were some scratches on it as well since it wasn’t wrapped. And they messed up my daughters bed frame which was already put together(and brand new) at the new house while putting the box spring and mattress into the bed frame. Also didn’t notice it until they had left. Were they quick and cheap? yes. But that isn’t always a good thing. Very careless. Nice guys, but careless. Will not be using them again for any future moves.
Alexis W.
Évaluation du lieu : 5 Somerville, MA
I had a great experience with Two Men and a Truck. I was called back in a timely manner with a customer service rep that went through the qote process with care. My move date and time were confirmed before the move and they arrived and did the work in a professional and timely manner.